We are looking for an experienced and motivated Call Centre Team Leader to join our dynamic team. The ideal candidate will be responsible for supervising a team of call centre agents, ensuring excellent customer service, meeting performance targets, and driving continuous improvement in daily operations. Key Responsibilities: Lead, coach, and motivate a team of call centre agents to achieve KPIs and targets. Monitor daily team performance and ensure adherence to scripts and quality standards. Provide regular training, feedback, and performance evaluations. Handle escalated customer calls and resolve complex queries. Generate reports on team productivity and performance metrics. Maintain a positive work environment that encourages collaboration and high morale. Coordinate with management to implement new processes and service improvements. Requirements: Proven experience ( 3 to 5 Years ) as a Team Leader or Supervisor in a call centre environment. Excellent communication and leadership skills. Strong problem-solving and decision-making abilities. Ability to handle pressure and multitask effectively. Good understanding of call centre technology and reporting tools. Basic knowledge of MS Excel and CRM systems. Job Type: Permanent Pay: ₹30,000.00 - ₹35,000.00 per month Experience: Team Leader: 3 years (Preferred) Work Location: In person Application Deadline: 09/08/2025 Expected Start Date: 09/08/2025
We are seeking experienced and motivated Female Telesales Executives to handle client outreach, lead generation, and relationship management. The ideal candidate will have excellent communication skills, a persuasive attitude, and the ability to close deals over the phone. Looking for experienced Telesales executives. Key Responsibilities: Make outbound calls to potential clients and introduce our calibration services. Build and maintain strong relationships with new and existing customers. Identify client needs and offer appropriate service solutions. Achieve monthly and quarterly sales targets. Maintain accurate records of customer interactions and transactions. Follow up on leads and ensure customer satisfaction. Collaborate with the sales team to develop effective strategies. Qualifications: Proven experience in telesales or a related sales role. Strong communication, negotiation, and interpersonal skills. Ability to work independently and as part of a team. Goal-oriented and self-motivated. Proficiency in MS Office and CRM software. Female candidates are preferred for this role. Benefits: Attractive salary with performance-based incentives. Professional development and training opportunities. Friendly and supportive work environment. Career growth prospects within the company. Job Type: Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Application Question(s): Are you located near Sungam or are you ready to travel ? Experience: Telesales: 5 years (Preferred) Language: English (Preferred) Work Location: In person Application Deadline: 18/08/2025 Expected Start Date: 20/08/2025
We are seeking experienced and motivated Female Telesales Executives to handle client outreach, lead generation, and relationship management. The ideal candidate will have excellent communication skills, a persuasive attitude, and the ability to close deals over the phone. Looking for experienced Telesales executives. Key Responsibilities: Make outbound calls to potential clients and introduce our calibration services. Build and maintain strong relationships with new and existing customers. Identify client needs and offer appropriate service solutions. Achieve monthly and quarterly sales targets. Maintain accurate records of customer interactions and transactions. Follow up on leads and ensure customer satisfaction. Collaborate with the sales team to develop effective strategies. Qualifications: Proven experience in telesales or a related sales role. Strong communication, negotiation, and interpersonal skills. Ability to work independently and as part of a team. Goal-oriented and self-motivated. Proficiency in MS Office and CRM software. Female candidates are preferred for this role. Benefits: Attractive salary with performance-based incentives. Professional development and training opportunities. Friendly and supportive work environment. Career growth prospects within the company. Job Type: Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Application Question(s): Are you located near Sungam or are you ready to travel ? Experience: Telesales: 5 years (Preferred) Language: English (Preferred) Work Location: In person Application Deadline: 18/08/2025 Expected Start Date: 20/08/2025
We are searching for a dynamic and results-driven Call Centre Manager to oversee our outbound sales operations. The ideal candidate will possess a proven track record in telesales, team management, and meeting revenue targets. Your primary responsibilities will include training, supervising, and motivating the sales team to ensure consistent performance and high levels of customer satisfaction. Your key responsibilities will involve managing the day-to-day operations of the outbound/inbound sales team, monitoring team performance to meet sales targets, developing sales scripts and training materials, implementing strategies to enhance lead conversion and customer acquisition, addressing escalations promptly, conducting regular team meetings and performance reviews, maintaining the CRM system with accurate sales data and reports, and collaborating with marketing and product teams for campaign support. To qualify for this role, you should possess a Bachelor's degree in Business, Marketing, or a related field, along with a minimum of 3 years of experience in telesales or call centre sales. Additionally, you must have at least 3 years of experience in a leadership role as a Team Manager. Strong communication, leadership, and motivational skills are essential, as well as proficiency in CRM and dialer tools. The ability to set and achieve goals, coupled with strong problem-solving abilities, will be crucial for success in this position. This is a full-time, permanent position that requires a minimum of 3 years of experience as a Call Centre Manager, with proficiency in the English language preferred.,