Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in india
>
Integgral Corporate Services
>
Quality Auditor

Quality Auditor

Integgral Corporate Services

4 years

2 Lacs

india

Posted:2 days ago| Platform: GlassDoor logo

Apply

Skills Required

communication audit compliance service training excel auditing

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Listen to inbound & outbound calls and evaluate them based on quality parameters.
Identify gaps in communication, process adherence, and customer handling.
Prepare daily/weekly call audit reports.
Share feedback and improvement points with agents and team leaders.
Maintain QA dashboards and audit trackers.
Ensure compliance with company SOPs and customer service standards.
Recommend areas for training and process enhancements.

Required Skills

Strong listening skills and attention to detail.
Excellent communication (English & Hindi).
Ability to identify errors and improvement areas.
Good knowledge of MS Excel (audit sheets, tracking).
Understanding of BPO calling processes (Inbound/Outbound).
Analytical mindset and problem-solving ability.

Qualifications

Graduate/Undergraduate can apply.
Experience in QA / Call Auditing / Quality Analyst preferred.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

Health insurance
Provident Fund

Experience:

Quality assurance: 4 years (Required)

More Jobs at Integgral Corporate Services

Visa Counselor

Chandigarh, Chandigarh

Experience: Not specified

INR 0 - 0 Lacs

MD Panchkarma

Udaipur, Rajasthan

Experience: Not specified

INR 0 - 0 Lacs

Architect

Mohali, Punjab

Experience: Not specified

INR 0 - 0 Lacs

Talent Acquisition Specialist

Chandigarh, Chandigarh

Experience: Not specified

Salary: Not disclosed

Tele Caller Executive

Chandigarh, Chandigarh

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.