Quality Assurance Manager

Software Quality Manager key responsibilities include the following:

• Manage Software Quality engineers or teams.
• Assure that products meet established requirements.
• Authorize product release.
• Assure that software quality processes are followed.
• Promote best practices in software development, Automation testing and compliance to improve product quality, reduce defects, and reduce risk to the organization and customers.

1.0 Duties and responsibilities

• Manage Software Quality engineers or teams to make sure activities are performed in a timely manner and according to standards.
• Provide technical guidance to Software Quality team and other Development teams related to software testing and product quality.
• Provide the necessary training to build and improve Software Quality team skills.
• Set up performance goals for Software Quality teams; evaluate performance; provide coaching and facilitate professional development.
• Assure that software quality processes are consistently followed.
• Assure that product and related testing documentation meet established requirements.
• Analyze defects, bugs, and non-conformities and improve the process to eliminate root causes and prevent recurrence of issues.
• Deliver reports and KPIs on product quality and process efficiency to management.
• Researches software quality assurance and control techniques and provides analysis for improving product quality.

2.0 Qualifications

• Bachelor’s degree in computer science/Information Systems or any related field.
• Master’s degree in computer science/Information Systems or any related field is a plus.
• At least 3 years of related experience in software industry in leadership positions.
• At least 3 years of related experience in Automation software testing positions.
• Strong knowledge in SDLC, software quality assurance, software testing types, test automation, techniques, and principles.
• Strong leadership, management and communication skills.
• Knowledge in LS regulations and how they impact software quality is a plus.