Quality Analyst

As a Quality Analyst in the Business Assurance team at SiteMinder, you will play a crucial role in working on projects and enhancements within a continuous release cycle environment. You will collaborate with Business Analysts, developers, and administrators to ensure high-quality testing outcomes in Agile environments. Key Responsibilities: - Attend standups, requirement discussions, and solution workshops with Business Operations teams - Collaborate with BAs to understand user stories, analyze system impacts, and design effective test scenarios - Define and maintain QA processes to ensure fast, accurate, and high-quality testing outcomes - Design, develop, and execute automated test scripts using tools such as Selenium, UiPath, or equivalent frameworks - Create, execute, and review manual and automated test cases, document results, and manage defects with development teams - Build and continuously enhance test suites with a strong focus on regression coverage for every release - Work under tight deadlines across multiple projects and enhancements - Drive automation initiatives, focusing on expanding test automation across the ecosystem Qualifications Required: - Extensive experience in Software Automation Testing, including hands-on experience with Salesforce (Mandatory) and other CRM platforms - Proven hands-on experience with test automation tools such as Selenium, UiPath, Tosca, or similar - Solid experience in manual testing, test planning, and execution, preferably within Salesforce environments - Hands-on experience testing Salesforce-specific features such as Flows, Validation Rules, Triggers, Apex, Integrations (APIs), and Lightning Web Components (LWCs) - Strong knowledge of QA methodologies, automation frameworks, and test management tools (e.g., JIRA, TestRail, etc) - Experience defining test strategies, regression planning, and automation roadmaps - Knowledge of Salesforce data model, profiles/roles, sharing rules, and ability to validate field-level security across UI and API - Experience testing integrations between Salesforce and external systems (REST/SOAP APIs, middleware, Marketing/Service platforms) - Familiarity with Agile delivery methodologies and cross-functional team collaboration - Ability to prioritize tasks and manage time across multiple projects to achieve on-time deadlines - ISTQB / Salesforce Administrator and/or Sales/Service Cloud certification(s) preferable At SiteMinder, we believe in fostering a diverse and inclusive culture that enables employees to bring their unique selves to work. With perks and benefits including a hybrid working model, mental health initiatives, paid leave for birthday, study, and volunteering, sponsored social clubs, and more, we strive to create an environment where every individual can thrive. If you align with our values and have the required expertise, we encourage you to apply and be part of our team!,