Quality Analyst - BPO (Navi Mumbai) 25K Inhand Need immediate Joiner

2 - 6 years

2.0 - 3.0 Lacs P.A.

Navi Mumbai

Posted:3 months ago| Platform: Naukri logo

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Skills Required

7QcQuality AuditCall MonitoringCall QualityVQMCall AuditQuality Analysis

Work Mode

Work from Office

Job Type

Full Time

Job Description

Salary - 25K Inhand Location- Manape (Navi Mumbai) Note : Immediate joiner can apply only Job Description Quality analyst of BPO industry who can listen to the agents calls and share feedback. Must be a graduate or higher. Speak, read and write in Hindi, Punjabi and English. Able to communicate confidently and politely, with good speaking skills. Experience of at least 2 years as quality assurance. Experience/ knowledge of Bank's products & processes. Effective problem solving and decisionmaking skills Complete knowledge of Bank's products & processes. Experience in coaching and developing skills of people. Required Skill Set: Should be known to quality parameters. Should be 7QC tools, Call calibrations, and evaluations. Should have strong oral & written English skills. Excellent problem-solving and issue resolution. Good analytical Skills. Thanks, HR Ambi, 9310751781

Information Technology
Faridabad

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