Job Description

Key Responsibilities: Implement and maintain Quality Management Systems (QMS) in compliance with IATF 16949, ISO 9001, and other regulatory standards. Conduct internal and external quality audits , prepare audit reports, and ensure timely closure of non-conformities. Monitor and analyze quality KPIs , drive corrective and preventive actions (CAPA), and ensure continual improvement. Develop and update standard operating procedures (SOPs), control plans, FMEAs, and other quality documentation . Coordinate with cross-functional teams (Production, Supplier Quality, and R&D) to resolve quality issues. Handle customer complaints, root cause analysis (RCA), and implementation of corrective actions using quality tools like 8D, 5 Why, and Fishbone analysis . Work closely with suppliers to ensure supplier quality assurance (SQA) and compliance with QMS requirements. Lead training and awareness programs related to QMS, audits, and quality improvements. Support new product development (NPD) and ensure alignment with quality standards.