QA Lead / QA Manager

Role Summary

• The

  QA Lead / QA Manager

  will be responsible for leading QA strategy, defining testing
• frameworks, establishing quality practices, and ensuring delivery excellence across multiple
• technology initiatives including integrations, digital platforms, data engineering, web
• applications, and custom development.
• This role requires a blend of hands-on testing expertise, strong process leadership, and the ability
• to mentor and scale a QA team in a growing environment.

Key Responsibilities

1. QA Strategy & Quality Governance

• Define and implement QA methodologies, standards, and best practices for multi-project environments.
• Establish manual and automation testing frameworks for web, API, integration, and data validations.
• Implement governance structure for sprint testing, regression, performance, and prerelease validation.
• Own quality metrics, traceability matrices, and QA gates for delivery readiness.

1. Test Planning & Execution

• Create test strategies, test plans, test cases, and test scripts aligned with requirements and user stories.
• Lead functional, integration, regression, system, API, and UAT testing.
• Ensure comprehensive coverage with 100% requirements traceability.
• Validate data pipelines, ETL outputs, APIs, workflows, and system integrations.

1. Automation Framework Development

• Build or enhance automation frameworks using Selenium, Cypress, Postman, JMeter, RestAssured, Playwright, or equivalent tools.
• Identify automation opportunities and drive automation adoption across projects.
• Integrate automated tests with CI/CD pipelines.

1. Team Leadership & Mentorship

• Lead, guide, and mentor QA engineers (manual + automation).
• Review test deliverables and enhance team productivity and quality standards.
• Conduct regular training sessions on tools, techniques, and QA best practices.
• Assist in recruitment and onboarding of QA team members.

1. Cross-Functional Collaboration

• Work closely with development teams, architects, product owners, and delivery managers.
• Participate in sprint ceremonies, requirements reviews, and technical discussions.
• Provide proactive risk identification, defect triage, and status reporting to leadership.
• Align QA processes with engineering, DevOps, and project management functions.

1. Reporting & Metrics

• Track key QA metrics such as defect density, test execution rates, test coverage, automation coverage, and regression stability.
• Maintain dashboards, reports, and documentation for leadership visibility.
• Ensure accurate and timely communication on QA risks, dependencies, and release readiness.

1. Release Readiness & Risk Mitigation

• Perform smoke testing, sanity checks, environment verification, and deployment validations.
• Manage defect triage and collaborate with engineering teams for faster resolution.
• Support production deployment cycles and post-release testing.