QA Lead

Job Description

Everything we do is powered by our customers! Featured on Deloitte's Technology Fast 500 list and G2's leaderboard, Maropost offers a connected experience that our customers anticipate, transforming marketing, merchandising, and operations with commerce tools designed to scale with fast-growing businesses. With a relentless focus on our customers’ success, we are motivated by curiosity, creativity, and collaboration to power 5,000+ global brands. Driven by a customer-first mentality, we empower businesses to achieve their goals and grow alongside us. If you're ready to make a significant impact and be part of our transformative journey, Maropost is the place for you. Become a part of Maropost today and help shape the future of commerce! About The Position We are seeking an experienced QA Lead to lead our Quality Assurance function and drive high standards across our testing lifecycle. As a QA Lead, you will be responsible for defining test strategies, mentoring QA team members, and ensuring the successful delivery of robust, scalable, and reliable software products. You’ll collaborate closely with cross-functional teams, including Product, Engineering, and DevOps, to implement best practices and ensure seamless integration of QA processes throughout the Agile development lifecycle. This is a hands-on leadership role that blends test planning, automation strategy, team management, and process optimization. You’ll be instrumental in building a culture of quality across the organization. What You'll Be Responsible For Lead and mentor a team of QA Analysts and Automation Engineers, ensuring high levels of performance, engagement, and growth. Define, implement, and evolve comprehensive QA strategies and frameworks aligned with business goals. Oversee the planning, design, and execution of manual and automated test cases across functional, integration, system, and regression testing levels. Collaborate with Product and Engineering teams to understand requirements and create effective test plans and scenarios. Establish and manage test metrics, reporting dashboards, and quality KPIs to track progress and highlight risks. Champion the adoption of test automation, ensuring appropriate tools, frameworks, and best practices are in place and followed. Conduct regular code reviews and quality checks on automated test scripts. Ensure effective integration of QA processes into CI/CD pipelines and Agile workflows. Lead defect triage meetings, ensuring timely identification, tracking, and resolution of issues. Foster a culture of continuous improvement through retrospectives, feedback loops, and training sessions. Ensure compliance with accessibility standards, security practices, and performance benchmarks. What You'll Bring To Maropost Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field. 6+ years of professional experience in software QA, with at least 2 years in a leadership or mentoring capacity. Proven track record in managing QA teams and driving quality initiatives across the SDLC. Strong expertise in both manual and automated testing practices. Hands-on experience with test automation tools like Selenium, Cypress, Playwright, or equivalent. Experience with performance testing tools such as JMeter or LoadRunner is a plus. Proficient in Agile methodologies (Scrum/Kanban) and working in CI/CD environments. Excellent understanding of QA metrics and reporting tools. Strong problem-solving skills and the ability to make data-driven decisions. Familiarity with API testing tools (e.g., Postman, REST Assured). Proficiency in version control systems like Git and familiarity with GitOps practices. Exceptional communication, organizational, and leadership skills. Ability to work across teams, manage priorities, and meet deadlines in a dynamic environment. Preferred Qualifications Experience testing SaaS platforms, marketing tech, or e-commerce solutions. Exposure to cloud platforms (AWS, GCP, or Azure) and containerized environments (Docker, Kubernetes). Familiarity with test data management, service virtualization, and mocking frameworks. Experience implementing shift-left testing practices and quality gates in pipelines. Equal Employment Opportunist Maropost is deeply committed to promoting diversity, advancing equity and fostering a culture of inclusion. Therefore, we invite applications from marginalized and equity-seeking groups. Individuals seeking employment at Maropost are considered without regards to race, colour, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please feel free to reach out to the recruitment team for any accommodation requests or questions.