Job Requirements
Phenom
Our purpose is to help a billion people find the right work! Phenom is an AI-Powered talent experience platform that is redefining the HR tech space. We have grown into a global organization with offices in 6 countries and over 1,500 employees. As an HR tech unicorn organization, innovation and creativity is within our DNA. Come help us make every talent moment Phenomenal! We are seeking a highly skilled and motivated Automation Test Engineer with hands-on experience in Python and Selenium. The ideal candidate should have a strong background in test automation frameworks, API testing, and be capable of working in a fast-paced product development environment.
About The Role
We’re seeking a Domain QA Specialist who brings a deep understanding of customer workflows, business use cases, and HR technology. This isn’t traditional QA — it’s quality reimagined from the outside-in. You’ll be accountable for validating our products not just for bugs, but for domain quality and business processes across the Phenom platform.This role is ideal for someone with a Business Analyst or Product Owner background who understands customer workflows, product features, and domain-specific use cases — and wants to apply that knowledge to drive quality, reliability, and release assurance.You’ll act as the bridge between customer experience and product quality, translating real-world customer requirements and issues into structured validations, regression scenarios, and risk assessments.
Responsibilities
Customer & Business Process Understanding
- Analyze customer workflows, configurations, and feature usage to identify critical end-to-end processes .
- Convert customer-reported issues into testable business scenarios and ensure they’re added to regression packs.
- Map persona-based journeys into validation coverage.
Validation & Release Readiness
- Create and maintain a standardized set of validations based on industry and user persona.
- Repurpose the existing business process flows to incorporate changes based on enhancements made to product features.
- Execute end-to-end business use case testing
- Support release readiness reviews by validating that features and fixes meet business process expectations.
- Collaborate with Product Managers and QA to validate acceptance criteria and business impact .
Cross-Functional Collaboration
- Work with Product Managers, Professional Services teams and Solution Architects to capture customer-specific risks and translate them into validations.
- Provide input to release impact assessments and early life support monitoring .
Continuous Improvement
- Document and maintain generic, industry-specific, and customer-specific processes in a central knowledge base.
- Identify workflow gaps and propose solutions to Product/Engineering.
- Drive adoption of standardized sanity suites across products and releases.
Qualifications
- 2+ years of experience as a Business Analyst, Product Owner, or Domain QA Specialist in SaaS/enterprise platforms.
- Strong understanding of HR Tech, Recruiting, or enterprise business processes (ATS/CRM experience preferred).
- Experience with requirements gathering, process documentation, or user story definition .
- Experience in creating process flow diagrams using tools like Miro, Lucid, Draw.io or Visio.
- Exposure to test planning, UAT, or business process validation (formal QA experience is a plus, but not mandatory).
- Familiarity with collaboration tools (JIRA, Confluence, TestRail, Postman, etc.).
- Strong analytical skills, with the ability to translate business needs into structured test coverage .
- Excellent stakeholder management and communication skills.
Benefits
We want you to be your best self and to pursue your passions!
- Benefits/programs to support holistic employee health
- Growing organization with career pathing and development opportunities
- Tons of perks and extras in every location for all Phenoms!
Diversity, Equity, & Inclusion
Our commitment to diversity runs deep! Diversity is essential to building phenomenal teams, products, and customer experiences. Phenom is proud to be an equal opportunity employer taking collective action to build a more inclusive environment where every candidate and employee feels welcomed.We recognize there is more to be done. Our teams are committed to continuous improvement until these powerful ideas are ingrained in our culture for Phenom and employers everywhere!
