QA Analyst

Job Description

Responsible for prioritizing tasks and leading vendor/QA team Working with studio leadership ensure the team have a robust on-boarding process for new internal staff members who join the team. Have a solid experience to effectively delegate ownership to vendor teams. Know what can and cannot be delegated. May act as the team QA POC with the rest of Zynga for companywide initiatives e.g., ZADE, IPv6, GDPR. Develop team QA metrics that enable team leadership to make decisions that improve product quality. Builds product test strategy for each release. Builds maintenance test suites (regression, maintenance, smoke, sanity). Crafts non-functional test suites (performance, endurance, load, usability). Builds partner SDK test suites (Ads, Analytics, Compliance, UA). Builds test suites for complex features and cross-feature interactions. Understand mobile hardware and the challenges related to compatibility testing. Can explain testing techniques to other disciplines, including why certain methods are being used on a given project/feature. Comes across as someone knowledgeable about QA. Creates reports and communication to be appropriate for the audience, including executives. Proven ability to work in a small, flexible team with varied strengths What You Bring: Drives improvements to QA development tools such as the debug menu or crash capturing. Maintain and update test strategies, regression plans, cross-feature plans etc built by other members of the team. Can apply advanced knowledge of testing to make testing more efficient e.g. test matrices for compatibility. Is aware of test design methods like state tables that allow QA to break features down into their core components. Understands the coverage automated testing gives (if implemented) and adjusts manual testing appropriately. Can analyze performance data to find and report issues. Can critically analyze risks and testing required to mitigate them. Understands different types of users and can adapt their user acceptance tests to cover all scenarios. Understanding of client and server testing, including server validation, mobile DLC, and experiments/ events. Ability to use profiling tools like xcode, GameBench or built-in debug. Can generate reports from these tools. Ability to take on features or game areas, which are technically more challenging e.g. profile syncing, metadata, or time-gated features. Champions solutions to problems, good enthusiastic attitude. Drives knowledge sharing in the team and ensures the team has no gaps in skill coverage. Does not get sidetracked by things outside their control, has focus. Understanding of and/or experience with ad networks is a plus