QA Analyst

Societe Generale Global Solution Centre

3 - 6 years

7 - 11 Lacs

bengaluru

Posted:19 hours ago| Platform:

Apply

Skills Required

quality analysis qc quality control management kyc quality assurance qa analysis root cause analysis powerpoint

Work Mode

Work from Office

Job Type

Full Time

Job Description

Perform quality reviews of customer files reviewed by the team's specific QC.
Resolve any discrepancies during QA.
Conduct QA based on the defined QA framework for sample size and create error logs identifying knowledge gaps between QC Analysts and analysts.
Coordinate with training partners/SME team to address these gaps.
Report on quality aspects, including categories and types of errors, and provide weekly updates to all Function leads on quality observations.
Identify areas of risk and recommend operational improvements, processes for compliance, quality assurance, and additional training to mitigate risk.
Track and review Quality Assurance observations with the Line of Business and Quality Control management team, performing root cause analysis and identifying solutions and best practices to support quality of KYC Due Diligence in alignment with Global KYC Standards and guidance.
Formulate recommendations to enhance overall quality level of the business and maintain a continuous improvement philosophy, conceptualizing future enhancements to the Quality program.
Lead Calibration calls.

Job Requirements

Completion of under-graduation or post-graduation in Commerce/Science.
3 to 5 years of relevant KYC experience.
Familiarity with risk-based KYC principles, client risk assessment, and products used in wholesale banking and institutional broker dealer business.
Proficiency with MS Excel, Access, PowerPoint, and MS Word.
Industry accreditation ICA/ACAMS is preferred.
Strong analytical and problem-solving skills.

About Company

Societe Generale Global Solution Centre is committed to creating a diverse environment and is proud to be an equal opportunity employer. We are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis, and develop or strengthen your expertise, you will feel right at home with us!

We are committed to supporting accelerating our Groups ESG strategy by implementing ESG principles in all our activities and policies. Diversity and Inclusion are key values for our company. We are an equal opportunities employer and we are proud to make diversity a strength for our company.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Societe Generale Global Solution Centre

Banking

Paris

Login to

Please Verify Your Phone or Email

Confirm Action

QA Analyst