Role & responsibilities As a Manager/Senior Manager PTL Business, you will be responsible for expanding and managing Prozos PTL freight network with a focus on distribution/milk-run logistics, ensuring seamless vendor onboarding, client serviceability, and operational efficiency. You will work closely with internal teams and external partners to optimize PTL logistics, delivery performance, and process adherence. This vertical operates within the broader Prozo Logistics Network (PLN), encompassing various freight types. Key Responsibilities: PTL Vendor Network Expansion Identify, onboard, and manage local, regional, and national PTL freight vendors, with a focus on distribution/milk run logistics Ensure vendor compliance with Prozos service quality and operational standards. Client Onboarding & First-Time Right (FTR) Execution Collaborate with sales and operations teams to ensure smooth PTL client onboarding. Drive First-Time Right (FTR) execution by aligning services with client requirements. PTL Operations & Performance Management Oversee shipment lifecycle, including: Pick-ups and deliveries TAT adherence & failure management Conduct RCA and CAPA for TAT breaches to improve service reliability. Commercial & Pricing Support Assist in designing competitive PTL pricing models in coordination with the sales team. Ensure pricing aligns with operational feasibility and market benchmarks. Team Leadership & Stakeholder Collaboration Lead and mentor the PTL operations team to drive efficiency and service excellence. Work closely with internal teams (sales, tech, and operations) and external partners to enhance PTL business operations. Preferred candidate profile 5-10 years of experience in logistics and supply chain management, with at least 5 years in PTL/Distribution/Milk-run operations. Strong expertise in vendor management, delivery TATs, and failure resolution. Proven ability to conduct RCA and CAPA for operational improvements. Experience in commercial discussions and pricing strategy support. Excellent team leadership, communication, and negotiation skills. Bachelors degree or higher in a relevant field.

Job Title: SME Sales - D2C Freight Growth Designation: Senior Executive / Asst Manager Location: Gurgaon, India About Prozo: Prozo is an integrated supply chain company revolutionizing fulfillment across India. With our pan-India warehousing and freight network, we provide fast, efficient, and cost-effective fulfillment solutions. Powered by an end-to-end supply chain tech stack and control tower, Prozo is akin to the 'AWS of supply chain,' offering enterprise-grade supply chain capabilities on a pay-per-use basis. Role Overview: As a D2C Freight SME Sales expert at Prozo, you will be responsible for converting inbound leads and database prospects into active clients, while also generating new leads through research, referrals, and social selling. This is a high-intensity, high-reward role offering strong fixed pay and attractive incentives. You will work closely with the Inside Sales team to achieve closures within timelines and ensure quick onboarding post-deal closure. Speed, ownership, and client-centric problem-solving are key to succeeding in this role. Responsibilities: Lead Handling & Follow-Up: Engage with warm inbound leads and qualified prospects passed by the Inside Sales team in real-time. Own the lead from first call to onboarding. Proposal Preparation & Dispatch: Coordinate with the D2C freight operations team to prepare client-specific proposals (rates, pin code analysis, courier mix, claim SLAs) within 24 hours. Onboarding Ownership: Ensure all newly closed clients go live within the given timelines of proposal acceptance, coordinating ops, KAM, and client setup workflows. Outbound Prospecting (Secondary Focus): Use available time and tools like LinkedIn, ZoomInfo, and referrals to generate additional leads aligned with ProShips ICP. Consultative Selling: Understand the prospects freight challengesfake delivery attempts, weight discrepancies, courier delays—and present ProShip’s platform as the solution. Pipeline & CRM Management: Maintain lead funnel hygiene, regularly update statuses, and track follow-ups via CRM and reporting dashboards. Cross-Team Collaboration: Liaise with Marketing, Freight Ops, and the Control Tower teams to ensure client requirements are well-communicated and timely actions are taken. Target Ownership: Drive toward aggressive weekly and monthly lead-to-closure targets, supported by incentives and performance reviews. Qualifications: 0-3 years of experience in front-end business development or supply chain consulting roles Preferred Industries: 3PL warehousing & freight, contract logistics, supply chain consulting, D2C Freight Sales Strong commercial acumen Extremely strong communication skills Ability to prioritize, multitask, and perform effectively under pressure An entrepreneurial mindset, a sense of ownership to genuinely solve customer problems, become a trusted advisor to customers, and make things happen, gets brownie points. Hunter mindset Excellent team dynamics skills What We Offer: The chance to work with a dynamic and innovative team passionate about revolutionizing the supply chain industry. A supportive and collaborative work environment where your contributions are valued and recognized. Opportunities for professional growth and development, including direct interactions with senior leadership.