Project Manager

Role Summary

We are seeking an experienced Project Manager to lead a hybrid engineering engagement that combines large-scale staffing operations with end-to-end turnkey project delivery for a strategic global technology customer.
The ideal candidate should bring strong capabilities in project governance, people leadership, financial acumen across multiple billing models, customer management, proposal creation, and the ability to scale operations efficiently.

Key Responsibilities

1. Program & Delivery Governance

• Drive delivery excellence across both staff augmentation and project-based models.
• Run governance rhythms: stand-ups, WSRs, MBRs, QBRs, risk reviews, and roadmap alignment discussions.
• Implement PMO best practices such as scope control, scheduling, RACI definition, RAID logs, WBS decomposition, milestone tracking, and quality gates.
• Ensure delivery meets all agreed KPIs, SLAs, performance thresholds, and customer expectations.

2. People Leadership & Workforce Management

• Lead a large and scalable engineering workforce across multiple functions and levels.
• Manage resource planning, skill alignment, competency mapping, workforce scalability, and career development plans.
• Collaborate with TA for hiring plans, demand forecasting, onboarding, and ramp-up strategies.
• Maintain team health via engagement initiatives, performance reviews, and conflict management.

3. Turnkey Project Management

• Own full lifecycle of turnkey / managed service projects, including:
  • Requirements gathering & scope finalization
  • Effort estimation, WBS creation, capacity planning
  • Project scheduling & milestone commitments
  • Sprint planning and Agile governance
  • Delivery tracking, acceptance management, quality reviews
• Drive cross-functional execution—development, validation, DevOps, automation, and tools teams.

4. Customer Relationship & Stakeholder Management

• Act as the primary customer interface for all delivery, staffing, operational, and project tracks.
• Manage customer expectations through structured reviews, roadmap discussions, and governance conversations.
• Build trust-based relationships with engineering managers, vendor management, and leadership stakeholders.
• Capture new demand, identify expansion potential, and influence customer planning cycles.

5. Financial Management Across Multiple Billing Models

Manage end-to-end financial governance for both staffing and turnkey engagements, including:

Supported Financial Models

• Time & Material (T&M)
• Firm Fixed Price (FFP)
• Monthly Fixed Billing (Resource-based or Capacity-based)
• Milestone-Based Billing
• Rate-Card Based Engagements
• Hybrid Models (T&M + Milestones, FFP + Outcomes)
• Managed Services / Outcome-Based Billing

Financial Responsibilities

• Own timesheet governance, audit accuracy, and on-time closure.
• Oversee invoice preparation, validation, customer approvals, and revenue realization.
• Perform forecasting, margin analysis, cost optimization, variance tracking, and leakage control.
• Maintain financial health dashboards and operational analytics.

7. Compliance, Quality & Process Excellence

• Ensure full compliance to customer policies—IP protection, NDA adherence, security controls, audit frameworks.
• Drive continuous improvement initiatives across staffing operations and project delivery.
• Champion best practices in knowledge management, configuration control, risk governance, and delivery maturity.

Required Skills & Experience

• 7–12 years of experience in project/program management across tech/engineering services.
• Experience in both staffing delivery and turnkey project execution is highly desirable.
• Strong knowledge of project management frameworks: Agile, Scrum, Waterfall, or Hybrid.
• Proficiency in estimation, planning, risk management, quality assurance, and customer governance.
• Strong presentation, communication, negotiation, and executive stakeholder management skills.
• Hands-on with tools such as MS Project, JIRA, Confluence, Excel, PowerPoint, and vendor portals.
• Exposure to domains like software, embedded, systems, VLSI, AI, or digital engineering is an advantage.

Key Competencies

• Customer-first mindset
• Leadership & people development
• Analytical, data-driven decision-making
• Escalation & conflict resolution
• Operational discipline & governance rigor
• Ability to manage scale, ambiguity, and complexity