Project Coordination Lead

Job Summary The Team Lead is a Player Coach role
The lead will be expected to manage, review, assign tasks and oversee the completion of all required deliverables They will be responsible for overseeing the shifts and overall supervision of the team Primary Duties & Responsibilities: Technical Criteria: Program/Project Coordinator Experience Proficiency in Connectwise tool Data Analysis and Reporting Risk Management Stakeholder Management Filter candidates with the recruitment team Guide in Round 1 selection of interviews Will accompany the Team Manager in interviews or Represent the Team Manager at times OnboardingTraining; On the Job training Intro and information about AV and the industryProcess monitoring, analysis & improvement Quality Assurance: Collecting data on performance Day to day supervision of associates: Overall supervision on attendance Responding to general questions on Diversified, workplace, policiesTime off and shift attendance management: Monitoring Time/Shift attendance Representation of team for local activities:Represent and nominate team members for work and other activities Communication and reporting: Report to GCC Team Manager Attend certain GCC functional team meetings along with Team Manager Ongoing Talent Management: Work with the employees to achieve their targets by guiding, removing hurdles Set up the team KPI s and performance targets Conduct regular reviews and provide feedback to associates Be the channel for associates to bring questions, concerns, ideas to the organisation Provide data to Managers Performance Reviews Lead and champion Project Managers with Team manager and HR Ensure reviews are filled, submitted, reviewed before submitting it to the Team manager Play an active part in Rewards & Recognition HR Issues: Know when to escalate any employee grievances and emergencies to Supervisor/TM/HR Be the champion on Employee Experience and Engagement Wear the hat of the associate and the management for decision making Education/ Certifications: Bachelor s degree & relevant experience in people management Certifications pertinent to technology area(s) of expertise (preferred) Experience 7 - 10 years Work Classification : HybridLocation: BengaluruShift: flexible shift: -