Job Description

Clearly understand and document customer requirements and integration points. Support project estimation process with key contributors to help define scope and prepare statements of work, including tasks, deliverables, landmarks, resources, and estimated costs Handle all day-to-day administrative activities of a given project from inception to closure such as reviewing timesheets, analyze plan versus actual figures, handling monthly/quarterly financial closing and invoicing Maintain regular communication with both the customer and internal teams, and constantly handle customer expectations (also in critical situations or throughout blocking issues) Achieve customer satisfaction through successful deployments of new solutions Compile customer requests and deployment issues, to provide a feedback channel into our core products. Work with third-party subcontractors and technology partners as required Act as the central point of contact throughout the life of the project, assemble and communicate experiences in formal post-mortem, feeding lessons learned, standard methodologies and resources back into the consulting practice Handle weekly resource planning and financial forecast updates What you need to succeed You will have a working experience in a professional services/consulting environment of an enterprise software company or consultancy Knowledge of online or offline direct marketing functions is an asset, though not required. You will be comfortable responding to the varying demands of working for a dynamic, international company You are a self-motivated individual, with well-developed interpersonal & communication skills and a strong desire to succeed Able to empower other project team members, even under high pressure Required Skills Proven successful project management experience, preferably delivering large enterprise-based applications and solutions with overall 12-15 years of proven experience. Bachelor s degree or equivalent experience preferably in Computer Science or similar field Exposure in implementing the Adobe Experience/Marketing Cloud suite (AEM, Campaign, Analytics etc) is must Solid understanding of custom software development processes and one of the following: Web Content management solutions and processes, Online Analytics solutions, Digital Marketing Campaign solutions is must Innovative problem solver High attention to detail, and thoroughness Excellent problem-solving skills, with a demonstrated ability to identify issues, solve them quickly and well, and know when to rely on internal resources to assist Strong conflict resolution skills Professional demeanor, ability to be compatible with and lead teams with multifaceted strengths throughout Adobe and connect with client project managers, directors, and CXOs Superb interpersonal skills to be able to coordinate complicated projects. Exceptional team building and team leadership skills, with validated experience managing virtual (including near- and off-shore) teams in a international environment Proven technical ability to understand the impact of technical changes, and to articulate high-level technical solutions to address business problems Background in development with Hands-on programming experience (advantagous) with technologies such as Java, J2EE, JavaScript, JCR, Apache Sling/Felix/OSGi Willingness to travel (approx. 10-15%) Agile/SCRUM and/or PMI Certification and demonstrated rigor in project management standard methodologies Experience with crafting proposals and communicating offers in response to RFPs and/or RFIs Prior experience in traditional business consulting would be an asset Outstanding verbal and written communication skills