Job Description

Role: Program Coordinator *************************************************** IMMEDIATE JOINERS REQUIRED Send your updated CV directly to: 9152808909 **************************************************** Position Summary: Company is seeking to hire a Project Manager/Coordinator for the GCoE Business Enablement vertical. As the Project Manager/Coordinator for the Business Enablement vertical, you will be responsible for overseeing and managing various projects within the division. You will be managing project timelines, quality standards, and ensuring adherence to service level agreements (SLAs). You will lead a team and ensure the smooth and efficient transition & delivery of various shared services functions to internal stakeholders. Your role will involve driving project planning, execution, and monitoring. Additionally, you will be responsible for fostering a culture of collaboration, continuous improvement, and customer focus within the shared services team. You will be interacting with the team who are present in India, United States, United Kingdom, and Australia. Exposure to risk management, Branding, Content and MS Office applications like Word, PowerPoint etc. practices is a definite plus. ESSENTIAL RESPONSIBILITIES: 1. Oversee and manage various projects within the Business Enablement vertical to ensure successful completion and adherence to service level agreements (SLAs) and quality standards. 2. Develop and manage project timelines to ensure timely delivery of all projects, identifying potential delays and implementing strategies to mitigate them. 3. Lead a team to ensure the smooth and efficient transition and delivery of various shared services functions to internal stakeholders, fostering a culture of collaboration, continuous improvement, and customer focus. 4. Drive project planning, execution, and monitoring to achieve project goals and objectives, ensuring effective communication and coordination with team members located in India, United States, United Kingdom, Srilanka and Australia. 5. Implement quality control processes and conduct regular quality assessments to maintain high standards across all projects. 6. Develop and maintain contingency plans to address potential project risks, ensuring readiness to implement these plans when necessary. 7. Prepare and present regular status reports to stakeholders, effectively communicating project progress, risks, and issues. 8. Gather client feedback and implement improvements based on their input to ensure client satisfaction and exceed expectations. 9. Conduct regular process audits and implement improvements to ensure process adherence and enhance project outcomes. 10. Identify opportunities for adding value to projects and the organization, implementing innovative solutions and best practices. 11. Participate in and contribute to learning and development (L&D) initiatives, facilitating training sessions and capability-building activities for team members, while utilizing MS Office applications like Word, PowerPoint, and other tools for effective project documentation, branding, and content practices. EDUCATION AND EXPERIENCE: Minimum Required Degree: Bachelor's degree in Business Administration, Project Management, or a related field. Preferred Degree: Master's degree in Business Administration (MBA), Project Management, or a related field. Certificate(s)/Special Training: Project Management Professional (PMP) certification or equivalent. Training in risk management and quality control processes. Proficiency in project management software and tools. Advanced training in MS Office applications, including Word, PowerPoint, and Excel. Additional certifications in Agile, Lean, or Six Sigma methodologies are a plus. Experience ( Career Level Guide) 6+ years of experience in project management or coordination roles. Extensive experience in managing complex projects and leading large teams. Demonstrated ability to develop and implement project management strategies and best practices. Advanced proficiency in project management software and tools, as well as MS Office applications. Strong background in the Designer and Branding industry is highly desirable. KNOWLEDGE, SKILLS AND ABILITY: Project Management Knowledge Leadership and Team Management Communication Skills Quality and Process Orientation Risk Management and Problem-Solving Client Focus and Satisfaction Technical Proficiency Adaptability and Flexibility Learning and Development Attention to Detail Interpersonal Skill