Program Analyst- Meta MSP

Job Description

Key Responsibilities: Work closely with Recruitment Program Specialists to deliver top-notch service to the client Responsible for back-end operational/administrative support tasks, such as updates to the hiring manager, cost centre, end date, customer-defined fields, etc within the vendor management system. Enter new contractor profiles (contact information) and details of assignment into VMS (example: Beeline, IQN etc. ) Assist Recruitment Program Specialists with the extension of contract assignments Conduct new hire orientation for contractors Liaise with managers, vendors, and security department to ensure all necessary paperwork is completed and collected prior to starting assignment and at end of the assignment Ensure all work orders are closed in the VMS system when notified of an end of the assignment Ensure the security department is notified of the end of assignments Assist in collection of contractor hours and approval of time by hiring managers Constant interaction via email, VOP, and phone with hiring managers, supplier partners (recruitment agencies), contract personnel, and other partners Constant interaction with supplier partners (recruitment agencies) to ensure new hire paperwork is completed in a timely manner so the contractor can start the assignment on time. Log all client and supplier inquiries into Salesforce. com or equivalent tool/MIS Assist in running and reviewing standard program reporting as requested Provide general program, operational, and system user support Ensure compliance with clients policies, guidelines, and processes Monitor data integrity and act as a team player to all peers.