Professional Learning Coordinator

Job Description

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Professional Learning Coordinator will primarily focus on creating and delivering training to the BAC staff to support the success of operational and client-directed learning needs, particularly regarding onboarding training sessions for new-hire operations employees. This person will develop training content utilizing dynamic approach and materials embedded with a range of adult learning principles. In addition to leading training for new hires, the Professional Learning Coordinator will assist with creating additional training resources as needed, as well as distribute and implement training initiatives for staff on shift, on site, and remotely. Professional Learning Coordinator will assist in Operations by monitoring Security systems, Incident management and report writing as needed. The Professional Learning Coordinator reports to the Account Manager and the Professional Learning Manager Responsibilities Represent Pinkerton’s core values of integrity, vigilance, and excellence. Onboard, orient, and train new hires in an instructor-led environment Conduct needs-assessments by working with subject matter experts and other key stakeholders to identify knowledge gaps, objectives, training needs, etc. Collaborate with colleagues to build and edit training content aligned with best practices and quality standards, such as case studies, presentations, eLearning modules, handouts, etc. Review and maintain training materials and records accurately, auditing for updates and revisions regularly Perform instructor-led style training for new hires Perform other related duties as required Strong customer service skills Flexibility to work all shifts, and willingness to assist the team when needed as instructor or operating monitoring Security systems, Incident management and report writing as required All other duties, as assigned. Qualifications Bachelors in adult education, organizational behavior, psychology, project management or a related field and/or equivalent experience in training/coaching, adult education, curriculum design, content creation, Corporate Security Competencies: Confidence, especially with public speaking Ability to multitask and balance workload and competing priorities Ability to work with minimal direction Takes initiative and is proactive in utilizing available time to make thoughtful contributions to support team projects and tasks Creative and detail oriented Flexibility/Adaptability, comfortable with fast-paced change Ability to work collaboratively and independently Critical thinking; ability to synthesize multiple ideas or concepts Emotional Intelligence and intuitive to unexpressed needs of others Exceptional verbal/written communication skills Working Conditions: With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting, standing, and/or walking. Travel, as required. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.