Production Support Specialist

Job Description

We are urgently Hiring fo Production Support Engineer. Location:- Hyderabad(We need F2F interviews on 7th June 2025 in Hyderabad) Exp - 7- 10 years ✅What is required for this job..??? Good communication skill1 #1 – Person should be able to talk in large forums. This is very important Application Production support - 7 to 10 years Hands on experience in Splunk -5 years Hands on experience in building CI CD pipelines – 5+ Years Candidate should have experience in supporting Technical Production support. ( Functional support is not a good fit) Cloud knowledge Good to have scripting skills, container, and Kubernetes knowledge. Technology: JAVA / .Net framework , C# basics, Splunk, Cloud preferably PCF Experience in Production Deployment using CI/CD pipelines Splunk Query Skills: Ability to write effective Splunk queries for data analysis and monitoring Linux Administration: Experience with Linux Server troubleshooting common failures, health checks and administration tasks Real-Time troubleshooting of critical application workflows and incorporate feedback to product development. Should have good knowledge on splunk , should be able to write queries in splunk and create alerts. Good knowledge of ITSM framework. Should be good in analysis , able to find out solutions without much help. Triage alerts & diagnose/resolve critical issues, manage implementation of changes. Perform root cause analysis of critical incidents/alerts. Initiate and drive the Techlines in case of outages/major incidents/Batch abends and ensure .Service Restoration in the least time possible. Act quickly on the application Alerts and Batch Job failures. Identify manual toil, repetitive issues, and work with stakeholders with improvement plan. Should have basic experience in .net framework , C# to fix bug Able to write basic powershell commands. Knowledge of one or more of Message Brokers such as RabbitMQ, IBM MQ Knowledge of JIRA, confluence and remedy ticketing systems. Show more Show less