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Product Support Engineer - intern

0 years

0 Lacs

bengaluru

Posted:2 weeks ago| Platform: GlassDoor logo

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Skills Required

support crm software development code migration configuration scheduling monitoring java javascript python repairing encryption communication engineering technology

Work Mode

On-site

Job Type

Part Time

Job Description

CRM Asia
Bengaluru

Job Description

Provide software application support under the supervision of the Senior Engineer.
  • Perform analyses on software application functionality and suggesting improvements.
  • Ensure effective front end and back end functionality of applications.
  • Consult with the software development team, internal users, and clients to improve application performance.
  • Manage code migration across environments to ensure continued and synchronised functionality.
  • Establish the root causes of application errors, and escalating serious concerns to the Senior Engineer.
  • Keep record of configuration changes and scheduling application updates.
  • Document processes and monitoring application performance metrics.
  • Provide front end support to clients and colleagues in other departments.
• Advanced knowledge of front end and back end programing languages, such as Java, Javascript, Python •
Ability to manage code migration, document configuration changes, and monitor performance.
  • Exceptional ability to provide front end support to internal departments and web-based clients.
  • Advanced proficiency in determining the causes of application errors and repairing them.
  • Knowledge of Advanced Encryption Standards (AES).
  • Ability to keep up with innovation in application design.
  • Exceptional communication skills.
  • Ability to work in rotational shifts.
  • A Bachelorʼs Degree in Software Engineering, Computer Science, Information Technology, Information Systems,
Computer Engineering, or similar

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Information Technology / Customer Engagement

Bangalore

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