Product Marketing Manager

Sagepilot

Sagepilot is pioneering the future of customer experience with AI employees that transform how consumer brands engage with customers across their entire lifecycle.

We're not building chatbots—we're creating autonomous AI coworkers that onboard into a brand's workforce, understand brand DNA, integrate with 300+ business tools, and deliver exceptional human-like experiences across every customer touchpoint.

acquisition

25M+ interactions

Product Marketing Manager

You'll craft the story of how AI employees transform the entire customer lifecycle, create content that reaches decision-makers where they engage, and build Sagepilot's voice as the category leader in autonomous customer experience.

• Develop compelling product positioning, messaging, and value propositions for consumer brands across industries (retail, wellness, beauty, travel, healthcare, finance)
• Articulate how AI employees drive measurable impact across the full customer lifecycle: acquisition, conversion, activation, support, retention, and growth
• Create differentiated messaging for various buyer personas: founders, CMOs, CX leaders, operations heads
• Own competitive positioning and battle cards that highlight Sagepilot's autonomous capabilities vs. traditional chatbots and human teams

• Build Sagepilot's authoritative voice in the consumer brand ecosystem through LinkedIn thought leadership, industry insights, newsletter content, and community engagement
• Create diverse content formats: social posts, Twitter/X threads, blog articles, white papers, video scripts, infographics, and webinar presentations
• Transform customer wins into powerful stories—from quick social proof snippets to comprehensive case studies demonstrating ROI across the customer lifecycle
• Develop industry-specific use cases showcasing AI employee impact on acquisition rates, conversion optimization, activation success, support efficiency, and retention metrics

• Create high-impact sales materials: pitch decks, one-pagers, demo scripts, objection handlers, competitive battle cards, and ROI calculators
• Develop lifecycle-specific collateral that helps prospects understand AI employee value at each stage of the customer journey
• Partner closely with sales and business development to understand what resonates with prospects and continuously refine messaging
• Build internal enablement programs to ensure the team can confidently articulate product value

• Plan and execute product launches with cross-functional teams (product, sales, customer success, design)
• Conduct market research and competitive analysis to inform product roadmap and GTM strategy
• Own website messaging, landing page copy, and conversion optimization
• Identify and engage in communities, forums, and channels where consumer brand decision-makers spend time
• Represent Sagepilot at industry events, conferences, and webinars

• Work with customer success to develop compelling customer stories that demonstrate quantifiable impact
• Analyze campaign performance across channels and optimize based on engagement, pipeline contribution, and conversion data
• Gather voice-of-customer insights to inform messaging and product development
• Track win/loss data to continuously improve positioning and competitive strategy

• 2-4 years in product marketing

  , preferably in B2B SaaS, AI/tech, or customer experience platforms

• Exceptional storytelling and writing skills

  —you can craft a viral LinkedIn post as easily as a technical white paper

• Understanding of consumer brands

  and the challenges they face in customer acquisition, engagement, and retention

• Technical aptitude

  to grasp AI/ML concepts and translate them for diverse audiences (business buyers, technical evaluators, end users)

• Sales enablement experience

  creating materials that directly impact win rates

• Data-driven mindset

  with experience measuring and optimizing marketing impact

• Track record of successful product launches

  and go-to-market execution
• Bachelor's degree required

• MBA or advanced degree
• Experience in the consumer brand ecosystem (D2C, e-commerce, retail, hospitality, wellness, etc.)
• Background in customer experience, CX technology, or marketing automation
• Familiarity with the India consumer brand landscape
• Experience building category-defining messaging for emerging technology
• Comfortable on camera creating video content

Shape a Category

High Impact

Founder Proximity

Learning Opportunities

Creative Freedom

Mission-Driven

Well-Funded Growth

We're building a team that values:

• Customer obsession

  over feature lists

• Clarity

  over complexity in communication

• Speed

  with thoughtfulness in execution

• Learning

  from both wins and losses

• Authenticity

  in how we show up in the market