Product manager

Product Manager
Chennai, India

Are you passionate about using AI to shape the future of B2B SaaS products and drive measurable customer impact?
We’re looking for a Product Manager to help us bring intelligent, data-driven solutions to life—empowering channel partners and the small-to-medium-sized businesses (SMBs) they serve.

About the job:

We are seeking a motivated and innovative Product Manager to join our growing team. In this role, you will be responsible for executing the product vision and strategy for a defined area of the Vendasta platform that empowers our channel partners and the small-to-medium-sized businesses (SMBs) they serve. You’ll collaborate closely with cross-functional teams—including engineering, design, marketing, and customer success—to deliver AI-powered solutions that align with business goals and create measurable impact for our customers.

The ideal candidate will bring a strong foundation in product management along with hands-on experience in CRM systems and prior exposure as a Product Owner/Product Manager. If you thrive at the intersection of business and technology, enjoy problem-solving, and want to shape the future of AI-enabled SaaS products, we invite you to join us on our mission.

Your Impact:

As a Product Manager at Vendasta, you will play a critical role in defining and building products that accelerate partner and SMB success. Specifically, you will:

• Execute the product vision, strategy, and roadmap for a defined area of the Vendasta platform.
• Drive the prioritization and delivery of innovative features that solve customer challenges and create measurable business value.
• Collaborate with engineering and design teams to write user stories, acceptance criteria, and product requirements—leveraging your background as a Product Owner/Product Manager to ensure clarity and alignment.
• Work with our analytical tools to extract insights, understand customer journeys, and identify opportunities for improvement.
• Partner with sales, marketing, and customer success to enable adoption, craft go-to-market strategies, and communicate product value.
• Use AI copilots and analytics tools (Notion AI, Jira AI, Posthog, Looker, Google Analytics) to summarize customer feedback, prioritize trade-offs, and recommend optimizations.
• Conduct market research and competitor analysis to refine strategy and ensure Vendasta’s products stay ahead in the market.
• Define and track KPIs such as feature adoption, customer satisfaction (NPS), retention, and revenue contribution.
• Act as a subject matter expert, advocating for customer needs and educating stakeholders on product goals and outcomes.

What you bring to the table:

• 2–4 years of experience in product management, with added experience as a Product Owner
• Experience working with analytical tools to extract actionable insights from customer and sales data
• B2B SaaS experience is considered an asset
• Strong empathy for users, with curiosity to deeply understand customer needs, pain points, and motivations
• Proven ability to align and motivate cross-functional teams toward a common goal
• Excellent written, verbal, and presentation communication skills
• Proficiency with Agile/Scrum practices, backlog management, and sprint planning
• Familiarity with AI/ML applications in product development and comfort using AI copilots (e.g., ChatGPT, Notion AI, Google Gemini, Looker AI)
• Strong problem-solving and critical-thinking abilities, balancing user needs with business and technical considerations
• Bachelor’s degree in Computer Science or a related field is preferred

About Vendasta:

We’re on a mission to build the most trusted AI-powered platform for small businesses and the partners who support them. At Vendasta, you’ll be part of something ambitious: helping bring AI transformation to local businesses at scale. As a team member, you’ll enjoy:

• Competitive health benefits, flex time, and annual work-from-anywhere options
• Equity opportunities and a chance to directly shape our AI future
• A vibrant workplace culture that embraces experimentation, thought leadership, and continuous learning
• A place where building AI isn’t just a buzzword, it’s the core of everything we do

Perks:

Join the Vendasta team, where your well-being and growth come first. Step into a workplace that blends competitive health benefits with true flexibility, including flex time and an annual work-from-anywhere policy. Take ownership of your future with our Employee Options Program, and enjoy the little things, like daily snacks, a vibrant cafeteria, and catered Friday lunches at our offices. Invest in your growth through education reimbursement, in-house learning opportunities, and a suite of leadership development programs. We’re driven by our values; Drive, Innovation, Respect, and Agility, and it shows in everything we do. Give back through community initiatives and volunteer opportunities, and build more than just a career, build a life you love. At Vendasta, you’ll find the support, the challenge, and the culture to thrive. Discover your potential. Make an impact. Grow with us.

Discover your potential. Build something that matters.

Help us lead the AI revolution from right here in Chennai.