Product Manager - Checkout & Payments

Job Description

As we scale, we re looking for a Product Manager to lead payments and checkout experiences across our platform. Payments are the backbone of any business, and this role is critical in optimizing payment integrations, expanding payment methods, and ensuring seamless transactions. From managing bank transfers, Apple Pay, Google Pay, and Buy Now, Pay Later (BNPL) options to overseeing our core payment engine and third-party integrations, you ll drive innovation in Kenko s financial technology ecosystem. This role requires technical expertise, strategic thinking, and cross-functional collaboration with engineering, design, marketing, and customer success teams. Your work will directly impact operational efficiency, revenue collection, and customer experience, helping fitness businesses optimize their financial operations. If you re passionate about building cutting-edge payment solutions and want to be part of a fast-growing AI-driven company, this is your opportunity to make an impact. Let s transform the fitness wellness industry together! Preferred Qualifications 4-7 years of product management experience in a SaaS company. UG from a top-tier school (B. Tech or B. Sc in Maths/Statistics/Economics degree preferable) MBA from a top-tier business school. Expertise in payment integrations and checkout processes is a MUST Experience in Payment integrations ( mandatory) - Stripe/Razorpay or related platforms Great communication skills , strong ownership, drive, and the experience of working independently in unstructured environments. Self-starter with proven track record of execution and results - Owned, delivered on roadmap and scaled products. Identifies with these values : Ownership, non-conformity, empathy and start with why Proficient in Excel, SQL or Python/R and has working knowledge of systems and data architecture. Ability to work closely with cross-functional teams within tight timelines to execute on decisions. An appreciation for the connection between your work and the outcome (the impact it has on the organization and the experience it delivers to the customers). User-first mindset with experience in user research , testing and product design. MUST have : Previous work experience in an early-stage start-up. High on customer obsession - deeply understand the customer problem that needs to be solved and translate them into user requirements with detailed specifications. Key Responsibilities Strategic Direction Establish strategic vision for payments integration and checkout across the platform Make informed product roadmap decisions based on: Market trends Customer needs Competitive landscape User Research Product Development Conduct comprehensive user research and data analysis Identify customer pain points Translate user needs into: Clear, actionable product requirements Detailed user stories Precise acceptance criteria Cross-Functional Collaboration Work closely with engineering and design teams to: Ensure timely, high-quality product delivery Coordinate marketing efforts Drive user adoption and engagement Communicate product plans, progress, and updates to: Internal teams Stakeholders Executives Act as a subject matter expert, providing guidance to internal and external customers Performance Monitoring Define and track key product metrics Drive data-driven decision-making Monitor customer feedback Conduct ongoing competitive analysis Identify continuous improvement opportunities