Product Consultant

In this role, you will be responsible for engaging with customers to build and maintain strong relationships. This involves understanding their needs and offering tailored product solutions. Your expertise will be focused on developing a thorough understanding of the products and services offered by the company, staying updated on features, benefits, and industry trends. As part of your responsibilities, you will be expected to conduct needs assessments and product demonstrations in a consultative selling approach. This will involve effectively communicating how the company's offerings can address customer challenges. Additionally, you will provide ongoing support to customers, answering their questions and resolving any issues to ensure a positive customer experience. You will play a crucial role in the feedback loop by gathering customer feedback and insights. This information will be used to inform product development and improvement initiatives. Collaboration with sales, marketing, and product development teams is essential to align customer needs with company offerings. Furthermore, you will be involved in conducting training sessions for clients on product usage and best practices. This will enhance their understanding and satisfaction with the products and services provided. Qualifications required for this role: - Strong communication and interpersonal skills - Ability to understand customer needs and offer solutions accordingly - Knowledge of product demonstration techniques - Experience in customer support and training is preferred If there are any additional details about the company in the job description, kindly provide that information.,