Product and Operation Manager

You will be stepping into the role of a Product & Operations Manager, where you will be responsible for overseeing the alignment of product, strategy, and operations within the fintech industry. Your primary focus will be on leading a team, driving product strategy and execution, optimizing operational processes, and collaborating closely with cross-functional teams. As the Product & Operations Manager, you will be expected to work hand in hand with developers, designers, and data teams to craft clear and actionable feature documents that prioritize user experience, scalability, and performance. Timely delivery of features will be crucial, requiring your attention to detail and a deep understanding of customer needs. Your role will extend beyond product strategy to include the setup, scaling, and optimization of operational processes across various departments such as product, customer success, support, and finance. By implementing efficient dashboards, processes, and tools, you will contribute to enhancing overall operational efficiency and decision-making within the organization. Team leadership will be a key aspect of your responsibilities, involving the management and mentorship of a team consisting of 5-10 individuals across product, operations, or growth functions. Your ability to hire, train, and develop high-performing teams with defined responsibilities, KPIs, and growth plans will be essential. Leading with empathy, data-driven insights, and clear communication will be crucial in fostering a collaborative and productive team environment. Additionally, you will play a pivotal role in engaging with founders/CEOs on strategic matters, investor updates, and fundraising initiatives. Serving as a central figure across various business functions, you will assist in prioritizing key initiatives and ensuring alignment towards overarching goals. Your involvement in strategic initiatives such as market expansion, product pivots, and partnerships will be instrumental in driving the company's growth trajectory. To excel in this role, you must possess proven experience in managing cross-functional teams, a strong product mindset, operational excellence, effective communication skills, and a data-driven approach to decision-making. This full-time position will require you to work during day shifts and collaborate in person at the designated work location. If you are a proactive leader with a passion for driving product innovation, operational efficiency, and team development within the fintech industry, this role offers an exciting opportunity to make a significant impact and contribute to the company's strategic growth objectives.,