Posted:3 months ago| Platform:
Work from Office
Full Time
Lead procurement operations support and helpdesk team members and resolve day-to-day issues / challenges. Ensure procurement helpdesk is optimally handling and responding to inbound issues and support requests. Support transactional purchases and business process tasks in line with agreed service levels and promote preferred buying channels through to pay. Document and maintain SOPs, process documents and intranet pages. Validate purchase requisition for accuracy, completion, required approvals and compliance with policy. Support supplier registration process by proactively coordinating end-to-end and maintain supplier records and related documentation as current. Maintain existing supplier catalogs and collaborate for new deployments. Collaborate with cross-functional business process work-streams to resolve and reconcile issues. Support in preparation of metrics and data analysis to observe process performance and health. Collaborate with geographically distributed business process and application support teams to resolve technical issues and problems. Required Skills and Experience: 5+ years of work experience, preferably supporting Procurement business process. Graduate degree or equivalent experience, preferably in Finance, Business, or related field. Hands-on experience with SAP Ariba, S4 HANA, Microsoft Excel, PowerPoint and SharePoint. Prior experience in supporting Source to Pay business process for a technology company. Excellent understanding of catalog, contracts and Accounts Payable (AP) processes. Open to supporting global time zones (UK US). Excellent verbal and written communication skills. Attention to detail and strong collaboration skills.
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