PROCESS OPERATIONS HEAD

10 - 15 years

0 Lacs

Posted:2 weeks ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

The process operations Head will be responsible for overseeing, optimizing , and ensuring smooth execution of all operational processes across the company. This role involves designing efficient systems, ensuring optimal production efficiency,monitoring performance metrics, quality standards,leading cross-functional teams, and driving operational excellence to achieve business goals.

Key Responsibilities

  • Develop and implement operational strategies aligned with the company’s vision and business objectives.
  • Lead and manage all aspects of manufacturing operations, including production planning, scheduling and execution.
  • Ensure end-to- end coordination across departments including Production, Sales,Merchandising, Quality,Design, HR and Finance.
  • Identify and eliminate process bottlenecks to improve efficiency, productivity, and cost-effectiveness.
  • Establish ,document, and maintain standard operating procedures (SOPs) across all functions.
  • Lead process improvement initiatives using different tools and methodologies.
  • Monitor process performance using KPIs and introduce automation or digital tools where applicable.
  • Lead, mentor and manage department heads and operational teams to achieve excellence in execution.
  • Build a high-performing culture focused on accountability ,collaboration and continuous improvement.
  • Conduct regular reviews and performance assessments of team members.
  • Manage allocation of manpower, machinery, and materials to ensure optimal utilization.
  • Oversee production planning and ensure on-time delivery while maintaining quality standards.
  • Coordinate with procurement and logistics to ensure smooth supply chain operations.
  • Ensure adherence to statutory, safety and quality regulations.
  • Develop and implement risk management frameworks for operational continuity.
  • Prepare and manage operational budget for the organization.
  • Track operational costs and implement measures to reduce waste and improve profitability.
  • Work closely with sales, Marketing, HR and Finance to align operational goals with overall company strategy.
  • Serve as the key operational representative in management review meetings.

QUALIFICATIONS AND SKILLS

  • Bachelor’s or Master’s degree in Engineering, Operations Management, or Business Administration.
  • Minimum 10-15 years of experience in operations management, with at least 5 years in a leadership role.
  • Proven experience in process improvement and large-scale operations handling.
  • Certification in Lean, Six sigma, or project Management is an added advantage.
  • Strong analytical and problem solving skills .
  • Excellent leadership and people management abilities.
  • Excellent communication and stakeholder management skills.
  • Result oriented with strong execution capabilities.
  • In-depth understanding of operational metrics and process design
  • Strong communication, negotiation and decision making skills.
  • Strategic thinking with hands-on execution capability.
  • Proficiency in ERP systems and data analysis tools.

Job Type: Full-time

Work Location: In person

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