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Work Mode

On-site

Job Type

Full Time

Job Description

Process Manager

Responsibilities:

  • Evaluate, design, and improve business processes to enhance efficiency and effectiveness.
  • Collaborate with cross-functional teams to streamline workflows and align processes with business objectives.
  • Monitor key performance metrics and recommend process improvements based on data insights.
  • Develop and document standard operating procedures (SOPs) to ensure consistency across departments.
  • Lead process improvement initiatives using Lean, Six Sigma, or similar methodologies.
  • Identify risks, bottlenecks, and opportunities for automation within existing systems.
  • Support change management by training and guiding teams through new processes.

Qualifications:

  • Proven experience as a

    Process Manager

    ,

    Operations Manager

    , or in a similar role.
  • Strong analytical, problem-solving, and organizational skills.
  • Excellent communication and stakeholder management abilities.
  • Hands-on experience with process mapping and workflow optimization tools.
  • Certification in

    Lean Six Sigma

    or related methodologies is an advantage.
  • Bachelor’s degree in Business Administration, Operations Management, or a related field.


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