Job Description

Responsible for ensuring Ops SOP implementation and compliance at locations in the assigned zone Analyze the regional data and identify locations with SOP implementation issue (non-compliance); identify locations with issues on the basis of CBS reports and address the same Suggest improvements over current processes/reports/tools for better SOP implementation Visit the location (self-initiated or requested by locations) to identify process bottlenecks with assistance from location Ops team, HR, Recon, Audit etc.; report the same to management and suggest recommendations with plan to resolve the highlighted challenges Ensure audit and implementation of Infra related checklist at each facility in the zone as per HCM group checklist Ensure good measurable audit scores by removing audit related challenges Prepare regional process dashboard collating compliances on critical processes and share the same with locations and zonal head Analyze locations data and provide recommendations on updation of Ops SOPs Deliver SOP related training to Ops team and Management Grade Roll-out new processes introduced by customers at the locations Travelling is must and know very well the Local Language. Interested candidates can share their cv on sunil.parab@hitachi-cashms.com along with current and expected ctc