Work from Office
Full Time
At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment
Inviting applications for the role of PD, Order to Cash We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer Responsibilities• Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.• Identify and resolve unidentified cash and lead end to end process of Cash applications.• Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.• Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.• Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refundQualificationsMinimum qualifications• Graduate in Commerce (B.Com)• Meaningful ExperiencePreferred qualifications • Excellent English language skills (verbal and written)
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