Process Consultant - Voice & Process Support

As a Trainee Process Consultant (PC2) in this role, you will be providing voice and ticket-based support to clients in the US domain. Your key responsibilities will include: - Handling technical and process queries related to ISP functioning - Resolving customer issues through call management tools - Understanding and following strict process and quality guidelines - Gaining skills in auditing and quality control - Collaborating in process improvement initiatives To be eligible for this position, you should meet the following qualifications: - Any Degree - Year of Passing - 2024/2025 - Strong command over Verbal & Written English - Willingness to work Night Shifts (US Timing) - Basic technical awareness (ISP, troubleshooting, system handling) This is a full-time position located in Bommanahalli, Bangalore with a salary of 20k per month. The job also offers a 2-way cab facility and requires excellent communication skills in English.,