Job Description

We are hiring Process Associate international voice process for one of our client based out of Noida. Freshers can also apply for this Job. Job Description: We are seeking a skilled and dedicated Auto and Repossession Recovery Specialist to join our team. Preferably, Candidate shouldve a strong background in auto financing, repossession procedures, and US customer service. Candidate should have international voice process experience for at least 6 months. Responsibilities: - Who can do skip tracing and investigative work to locate hard-to-find customers and collateral - Coordinate with law enforcement, towing companies, and legal counsel as needed - Update and maintain accurate records of all repossession activities and customer interactions - Provide exceptional customer service while handling sensitive and sometimes difficult situations - Follow company policies and procedures, as well as applicable laws and regulations, at all times Requirements: - Undergraduate/Graduate with strong communication skills - Ability to work independently and make sound decisions in high-pressure situations - Excellent problem-solving abilities and attention to detail - Proficiency in computer/laptops