Principal Technical Consultant - Retail

About the Company

Infocepts is a global leader of end-to-end data and analytics solutions with over 20 years experience enabling customers to derive value from a variety of data-driven capabilities. Unique among its peers, Infocepts operates with the scale of a global consulting firm, yet the expertise of a niche partner. We are certified by Great Place to Work, India in 2021 & 2022 and recognizes our high-trust and high-performance work culture, and great employee experience in the industry.

About the Role

Consulting for New and Existing Clients Provide specialized retail advisory & consulting services to new and existing customers, share relevant advisories for customers, address unmet needs, expand relationships, manage client expectations, and maintain assigned utilization.

Responsibilities

• Systematically Develop and Maintain Offerings
• Identify niche gaps that exist within retail solution providers and prepare business case to invest in expanding the idea into a packaged solution.
• Provide stewardship guidance to solutions aligned to the competency, that can be a core differentiator for Infocepts.
• Support offering development and support its pilot implementation.
• Support to develop implementation methodologies, processes, templates, enhance and internalize for the prioritized solutions.
• Provide Sales Support
• Support pre-sales activities including engaging prospects, conducting discovery workshops, developing point of views/solutions/scoping, writing proposals, engaging partners, and supporting sales and marketing enablement with their functional and domain expertise.
• Thought Leadership – Build and share experience and evidence-based thought leadership in the retail industry through various channels such as professional social media, blogs, white papers, webinars, events, and conferences.
• Support Organizational Strategy – Contribute to practice development including sharing and building expertise, nurturing and growing talent, capability and offering development, and corporate initiatives as assigned.

Qualifications

• Proven experience in addressing retail business challenges through effective application of Data, Analytics, and AI.
• Strong understanding of core retail business processes and systems, including (but not limited to) Customer Management, Store Operations, Merchandising, and Inventory Management.
• A holistic view of end-to-end retail workflows is highly desirable.
• Hands-on experience delivering data and analytics consulting/professional services across various retail segments such as luxury, off-price, and apparel.
• Pre-sales experience, including leading and authoring proposals that clearly articulate business value and program outcomes.
• Deep knowledge of retail systems, KPIs, and underlying data models with the ability to translate them into actionable insights for business stakeholders.
• Expertise in analysing and synthesizing business requirements, creating effort estimates, designing data flow models, and collaborating with technical and business teams to build and implement analytics solutions.

Required Skills

• Proven experience in addressing retail business challenges through effective application of Data, Analytics, and AI.
• Strong understanding of core retail business processes and systems.
• Hands-on experience delivering data and analytics consulting/professional services.

Preferred Skills

• Pre-sales experience, including leading and authoring proposals.
• Deep knowledge of retail systems, KPIs, and underlying data models.
• Expertise in analysing and synthesizing business requirements.