Principal Site Reliability Engineer

Job Description

PTC is seeking a highly experienced Site Reliability Engineer (SRE) with a strong background in DevOps architecture, secure software integration, and SaaS platform delivery. This role is ideal for someone passionate about embedding security early in the software supply chain from build to deployment while enhancing agility and reliability. As part of a global, cross-functional team, you will contribute to the design and implementation of secure, high-performance, and scalable delivery pipelines for PTC s flagship ALM suite, Codebeamer , hosted on a SaaS platform. Key Responsibilities Collaborate with global teams to implement containerized DevOps infrastructure and cloud-native solutions. Build and maintain automation for deployment, monitoring, reporting, and analysis. Manage CI/CD pipelines to optimize efficiency and reliability. Apply industry best practices for system hardening and configuration management. Secure, scale, and manage Linux-based virtual environments. Develop and maintain solutions for system administration, backups, disaster recovery, and performance/security monitoring. Design and implement secure automation for development, testing, and production environments. Continuously evaluate and improve existing systems, ensuring compliance with industry standards and best practices. Promote knowledge sharing across cross-functional teams, including IT and Engineering. Communicate clearly about technical decisions, trade-offs, and their impact on the broader system. Required Skills & Experience Minimum 7 years of hands-on experience in DevOps and SRE roles. Proven expertise in continuous delivery and deployment of SaaS products. Deep understanding of cloud-native technologies, especially on Azure and AWS , including IaaS, PaaS, backup, rollback, and HA/DR strategies. Advanced knowledge of Containers and Kubernetes (both managed and OS-level), including ingress controllers like Emissary and nginx . Proficiency in scripting languages such as Python , Shell , and Groovy ; familiarity with YAML . Experience with PostgreSQL or other RDBMS. Strong version control skills using GitHub or similar SCCM tools. Hands-on experience with Jenkins for CI/CD pipeline management. Familiarity with configuration and deployment tools like Ansible , Helm , Helmfile/Helmsman , Terraform , and FluxCD . Experience with monitoring and logging tools such as Prometheus , Grafana , and Azure Monitoring . Preferred Qualifications CKA (Certified Kubernetes Administrator) certification. Solid understanding of Linux system administration. Familiarity with Agile methodologies, frameworks, and metrics. Experience working with large, interoperable product suites. What We Value A proactive, solutions-oriented mindset with a strong focus on automation and security. A collaborative approach to problem-solving and a commitment to continuous learning. Strong analytical and decision-making skills with the ability to drive initiatives to completion. Excellent communication and interpersonal skills, with the ability to work effectively across diverse, multi-site teams.