Principal Engineer - Generative AI

Exotel

8 - 13 years

40 - 60 Lacs

bengaluru

Posted:2 days ago| Platform:

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Skills Required

generative ai retrieval augmented generation python artificial intelligence chatbot conversational ai

Work Mode

Hybrid

Job Type

Full Time

Job Description

What you will do?

Champion exploration and adoption of GenAI technologies for Exotel. E.g LLM, STT, TTS
Conceptualise and develop GenAI based frameworks to accelerate GenAI capability infusion to Exotel products. E.g. Mandate designer for bots
Guide project teams with technology and design inputs for GenAI requirements.
Own up SLA responsibilities for deployments.-
Demonstrable involvement with continuous improvement and automation initiatives, including patching and maintenance of production systems
Improve data stability, security and performance by observing patterns, recurring failures and/or issues, and advise application owners on permanent fixes accordingly
Identify alerts / processes that can be automated and then work with Engineering team in automating them
Develop reports that provide trending statistics to track and manage health and support service performance .
Mentor Juniors.

What do we look for?

Must Haves

Experience working with few of the GenAI technologies, LLM, STT, TTS. Prompt engineering etc
End to end experience building, deploying and improving AI centric systems with processes such as RAG, finetuning LLMs
Experience with frameworks such as langchain langgraph etc.
Proficient in breaking abstract problems into well defined implementable tech problems
Proficient in one or more programming/scripting languages (Python a must)
Ability to work effectively across technology teams to analyze and resolve issues
Good communication skills to collaborate with senior stakeholders across teams

Good to Have

Mentoring teams to deliver
Experience with cloud deployments and scale
Exposure to data technologies.

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