Principal Customer Success Services Engineer

Role Overview: As a Senior/Senior Principal Support Engineer - EBS Apps Developer at Oracle, your primary role will be to support over 6,000 companies worldwide by building and maintaining their technical landscapes through tailored support services. You will be part of the Customer Success Services (CSS) team, working with a group of highly skilled technical experts in implementing and supporting large to medium Oracle Applications projects. Your expertise in Oracle applications, SQL, PL-SQL, OAF, XML, Oracle Forms and Reports, AME, WF, APEX, Java, ADF, JET, PaaS, and integration web services will be crucial in providing quality work products independently. Key Responsibilities: - Strong technical knowledge in Oracle applications, SQL, and PL-SQL is essential for this role. - Hands-on experience in supporting, integrating, and developing various Oracle Cloud modules. - Proficiency in BI Publisher templates, OTBI, Bursting in BIP, and data models. - Ability to manage the complete development pipeline and lead the support team in Incident and Problem Management. - Understanding customer requirements, user stories, and implementing practical solutions. - Experience in Oracle EBS R12 and Fusion/SaaS modules. - Collaborating with stakeholders to solve business needs, keeping track of schedules, and ensuring on-time delivery of tasks. - Developing technical solutions, resolving key issues related to code change requirements and bug fixes, and supporting Oracle ERP products and services. - Building customizations and extensions using SaaS Personalization Sandbox and designing OTBI and BIP reports based on business requirements. - Providing support for existing BI reports, alerts, and personalizations, ensuring compliance with Oracle Fusion best practices. - Engaging in architectural tasks, collaborating with colleagues to implement best practices, and actively participating in Services development. Qualifications Required: - Minimum 10 years of relevant experience. - Excellent problem-solving and troubleshooting skills. - Experience in Oracle Cloud Financials, HCM, SCM, or Procurement modules. - Knowledge of REST and SOAP web services for Oracle Fusion integrations. - Ability to operate independently, collaborate effectively in a team, and communicate well. - Self-driven, result-oriented, and fluent in English. - Availability to travel and work onsite at customers by not less than 50% and work 24x7 (on-call). (Note: No additional details about the company were provided in the job description.),