Principal Business Analyst

Job Summary:

Qualifications and Skills:

• Bachelor's degree in Business, Communications, Marketing, or related field.
• 10+ years experience in communications, marketing, project management, or related disciplines (preferably in fast-paced or tech-driven environments).
• Demonstrated expertise in executive communications, change management, and leading cultural or engagement initiatives.
• Advanced proficiency with collaboration, presentation, and content management tools (SharePoint, PowerPoint, Oracle Service Cloud, etc.).
• Skilled in digital media, curriculum development (Captivate, Camtasia, Canva), and data analysis for marketing.
• Outstanding verbal and written communication skills, with a strong eye for detail.
• Proven ability to lead global, cross-functional teams and manage complex projects independently.
• Strong interpersonal, relationship-building, and leadership skills.

Nice to Have:

• Experience with AI-driven content optimization or semantic search tools.
• Background in finance operations or enterprise technology environments.
• Exposure to change management, enablement programs, or global communication planning.
• Familiarity with visual design, branding, or multimedia production.

Key Responsibilities:

• Develop and execute strategic communications and marketing campaigns across multiple channels, including change management and sales enablement.
• Lead and champion global cultural initiatives, including designing programs that support employee engagement, recognition, and inclusion.
• Design and deliver executive-level presentations, distilling complex ideas into compelling narratives for senior leadership.
• Create, edit, and manage corporate communications (emails, newsletters, process documentation, etc.) and support readiness documentation.
• Collaborate with stakeholders and subject matter experts to produce digital, video, and multimedia content that informs and influences.
• Support employee learning and development through curriculum design, working with instructional designers and SMEs.
• Utilize analytics and feedback to refine messaging and optimize communication strategies.
• Provide guidance on branding, visual design, and content creation best practices.
• Address escalated issues diplomatically and maintain strong, positive relationships across global, cross-functional teams.

Career Level - IC4