Job Description

DataLabs is looking for an experienced Office Operations Specialist This is a great opportunity for a detail-oriented, innovative, and experienced candidate to drive strategic themes that are key to the we'll being of the organization and its growth The people of DataLabs are committed to Capital One s corporate culture of excellence and doing the right thing Our work environment is fast paced, collaborative, and fosters problem solving and innovation The ideal candidate for this role should fit we'll with these organizational attributes S/he should have exceptional personal integrity and communication skills, and be able to win the trust and respect of associates by communicating openly and consistently meeting commitments DataLabs prides itself on its exceptionally vibrant culture Our Associate Development program enables us to shape amazing career and professional development opportunities for our associates Our best-in-class Corporate Social Responsibility program has nurtured longstanding partnerships with committed organizations that make a meaningful difference to the communities around us The enthusiastic volunteerism of our associates is the backbone of all that we do - it enables us to push the envelope of possibilities and have incredible fun along the way We bend backwards to take care of one another through thick and thin Our work and the people we are surrounded by are an enduring source of strength and fulfillment in our lives Specific responsibilities include, but are not limited to: Facilitate the operating rhythm for the organization by leading a team to deliver regular business reviews, staff meetings, town halls, and communications Develop routines and materials to increase leadership effectiveness; including identifying ways to improve, simplify or streamline processes Coordinate across leadership and teams to design the agenda and ensure readiness of materials to be used in larger leadership forums Support and manage recognition programs Manage the Learning and Development program working closely with Human Resources teams and people leaders across various departments in the organization Align organization around team norms to promote, monitor and ensure collective team culture Partner with Communications to design and deliver on effective internal and external communication strategy Empower Administrative Assistants to feel engaged, included, and developed. Ensure that they have the relevant resources or know where to find them to be successful Create a system to develop Administrative Assistant talent via involvement with related projects Deliver ad-hoc requests to support the needs of business priorities Create action plans and path forward for business-wide projects, including tracking and reporting out on status Provide tactical thought partnership to drive project delivery based on defined priorities scope of deliverables, timelines and budget; ensure alignment; identify dependencies, risks and issues and mitigate and / or escalate as needed What are we looking for - Strong communication skills: Impeccable written and verbal communications, coupled with influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills. Discretion in handling highly sensitive issues. - Teamwork: Excellent interpersonal skills and the ability to interact with individuals at all levels of the organization. - Clear results orientation: Resourcefulness with strong problem-solving skills. Display an intense focus on achieving both short and long term goals. Proactivity in taking initiative and driving processes independently. Growth mindset, proven experience with test learn methods - Strong project management and organizational skills. Intellectually curious - asks questions challenge conventional thinking. Courage and creativity to create bold solutions. - Successful track record of thriving in a fast paced, entrepreneurial, and dynamic environment. Exhibited track record of quickly putting structure in place to manage work and achieve results - Others: Excellent time management skills and understanding of the urgency of matters related to the task. Strong judgment and emotional intelligence are essential for this position Preferred Qualifications Experience Degree/Post Graduate. Level of experience: 10 plus years, but not a constraint for the right candidate At least 2 years of experience in Process Management, Project Management or equivalent Preferred Qualification Team leadership (direct or indirect teams) Proficiency in Google suite