Principal Architect - Networks

About ISSQUARED:

An
emerging value provider across an array of digital transformation solutions toaddress on-demand security and governance needs. Founded in 2010, thefootprints of ISSQUARED span across the pillars of Cybersecurity, CloudInfrastructure, and Managed Services to companies of all sizes, includingFortune 500. The core competencies of IT Securityand Infrastructure Solutions complement each other to form ISSQUARED.

Job Category: Fulltime

Job Title: Network L3 Engineer

Job Review:

Work Location: Hyderabad

Qualifications: BE/B.Tech./ MTech. /MCA/Degree in Computer Science

Experience: 8+ years

Provide L3 escalation support for issues on varied platforms like:

o
Palo Alto, Juniper, Cisco, Fortinet switches, routers and firewalls.

o
Wireless solutions like
Cisco/Xirrus.

o
VPN
concentrators, WAN accelerators.

o
Load-balancers, SD WAN
technologies.

o
Cloud networking and replication
technologies.

Responding to network
management alerts as escalated from L1 teams and working with clients toresolve the issues.

Ensure adherence to Managed services SLA while resolving network related
tickets and also follow the best possible ticket hygiene practices.

Provide support to Design/Implementation team in design of network
solutions as required by the customer utilizing multi-vendor technologyscenarios in consultation with the projects and sales teams.

Be able to develop availability, capacity and utilization trends, engage
customer to showcase value of upgrading environments to address gaps.

Represent the networks team on customer calls to present ISSQUARED
capabilities, processes and technical capabilities in the network tower.

Engage in operational projects like upgrades, vendor platform changes
etc.

Provide pre-sales support to sales teams as needed for Managed services
RFPs.

Analyze existing networks and equipment and identify opportunities for
improvement and solutions that meet business requirements.

Document existing and new
networks and create SOP/TSG for junior members of the team. Be responsible fortraining the team.

Ability to learn and understand
new solutions and platforms for support.

Ability to partner with onshore
team members to jointly develop, implement and support solutions.

Be available on-call for
emergency support.

Develop and maintain excellent
relations with key service managers and stakeholders in the customerorganizations.

4-12 years experience with at
least 2 years as L2 network engineer.

Deep knowledge of firewalls -
design philosophies, implementation methodologies, rule management andintegration with other edge devices like accelerators, IDS/IPS etc. Special
skills in Juniper, Fortinet and Palo Alto preferred.

Understanding of the network
security requirements in a cloud based environmentas well as impact of mobile devices and endpoint management concerns.

Good communication and
coordination skills to manage relationships with internal teams,customers,consultants and vendors.

Process and result oriented,
problem solving, decision and execution focused.

Working
conditions: Flexible to work under US EST/PST time zone.