Pre-Sales Executive/Customer Support Representative

Job Description

Job Responsibilities: Conduct calls to potential customers to introduce them to Desirenest Properties available properties and services. Respond to customer queries and provide accurate information regarding property features, pricing, availability, and any other relevant details. Follow up with leads generated through various channels and campaigns. Build and maintain strong relationships with customers by understanding their requirements, addressing concerns, and providing personalized assistance. Schedule property viewings and appointments for interested customers, coordinating with the sales team to ensure a seamless experience. Keep detailed records of customer interactions, including inquiries, feedback, and follow-up actions. Collaborate with the sales and marketing teams to optimize lead generation strategies and contribute to achieving sales targets. Stay updated on industry trends, market conditions, and competitors offerings to effectively communicate value propositions to customers.