Recruiting and Hiring: Identifying and recruiting qualified sales representatives. Training and Development: Providing ongoing training and coaching to improve sales skills and performance. Performance Management: Monitoring team performance, providing feedback, and implementing strategies to improve results. Motivation and Engagement: Inspiring and motivating the sales team to achieve targets and exceed expectations. Mentoring and Guidance: Providing guidance and support to individual sales representatives. 2. Sales Strategy and Planning: Sales Planning: Developing and implementing sales plans, quotas, and territories. Sales Forecasting: Analyzing market trends and sales data to forecast future sales performance. Sales Process Management: Overseeing the entire sales process, from lead generation to closing deals. Developing New Business: Identifying and pursuing new business opportunities and expansion into new markets. Competitive Analysis: Staying up-to-date on competitors and their strategies. 3. Client Relationship Management: Relationship Building: Developing and maintaining strong relationships with key clients. Customer Satisfaction: Ensuring customer satisfaction and resolving any issues that may arise. Client Communication: Communicating effectively with clients, both internally and externally. Negotiation: Negotiating terms and closing deals. 4. Performance Tracking and Reporting: Sales Data Analysis: Analyzing sales data to identify trends, opportunities, and areas for improvement. Reporting: Preparing reports on sales performance and progress towards targets. Budget Management: Managing the sales budget effectively. 5. Other Responsibilities: Presentations: Assisting sales staff with presentations. Problem Solving: Helping the team solve sales-related problems. Compliance: Ensuring compliance with company policies and regulations
Greeting Visitors: Welcoming guests, directing them, and ensuring a positive first impression. Answering Phone Calls: Promptly answering and handling calls, taking messages, and directing calls appropriately. Scheduling and Appointments: Managing calendars, scheduling meetings, and confirming appointments. Administrative Tasks: Filing, photocopying, transcribing, and other basic administrative duties. Mail Management: Receiving, sorting, and distributing mail and packages. Maintaining Reception Area: Keeping the reception area clean, tidy, and well-stocked with supplies. Providing Information: Answering general inquiries about the company and its services. Travel Arrangements: Assisting with travel arrangements, such as booking flights and hotels. Customer Service: Providing friendly and helpful assistance to visitors and clients. Other Duties: Depending on the specific role, additional responsibilities may include data entry, record-keeping, or assisting with HR tasks.