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Customer Service Advisor Ayvens

2.0 - 6.0 years

0 Lacs

maharashtra

On-site

As a Customer Service Advisor at Ayvens India based in Mumbai, you will be an integral part of the Customer Service Department Team, reporting to the Senior Manager. Your primary role will involve providing assistance to customers via Calls, Emails, and Portal Booking. **Key Responsibilities:** - Provide customers with assistance on requests received via Calls, Emails, and Portal Booking. - Offer regular updates and service information to customers, coordinating the updating of the Customer database. - Proactively identify priority issues to prevent escalation and ensure coordination between all departments regarding Customer touchpoints. - Capture Customer feedback at various stages. - Mana...

Posted 11 hours ago

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