Responsible for: Interact with customers to provide technical assistance (identification of customers technical needs, support in product application, provide solutions in case of problems) Product development from lab scale synthesis up to scaling-up (pilot plant and support to manufacturing team to assure success and proper quality in the production of new products Conduct trials at customers place, execute evaluation of products as per guidelines Attending customer complaints,test & provide solution by walking through a series of actions to resolve it Training and demonstration to customers on our test methods, product performance To assist in preparation of Technical Documentation Performs experiments for the Application Laboratory, Sample preparation, Synthesis of resins lab & pilot Inspection of the process on pilot plant and quality of finished product, for new development Accountable for keeping the lab safe and organized with adequate maintenance of equipment In addition: Good Knowledge of Composite Materials, mainly thermoset: Polymer chemistry, Composite process technologies, material characterization and uses; Usage of relevant lab instruments, Computer operations i.e. Word, Excel and PowerPoint. SAP knowledge is a plus Skills: Highly organized, ability to interact with different internal departments (sales, operation, quality, purchasing) and external customers basic laboratory skills and preparation of clear and useful documentation interpretation of experimental data ability to analyses, collate, build a hypothesis or a conclusion from the findings and results ability to coordinate work, effective questioning, decision making ability to apply learning from diverse and previous situations/ experiments, provide clear direction ability to work unsupervised good command of Marathi, English, and Hindi (both written and spoken) Personality Traits : Team Player disciplined having no constraints for travelling determined to seek solutions for problems encountered Open to new experiences and learning new tools quality conscious knowledge and practice confident Able to handle non routine problems and situations committed to enhancing learning and self-improvement