7.0 - 10.0 years

7 - 10 Lacs

hyderabad

Work from Office

Role Scope: - The role is a senior leadership role. The incumbent is responsible for delivering sales targets for the distributor and building sales organization capability. Depending on the business size, appropriate number of sales executives might report to this role. Major Responsibilities Owns the sales targets for the business Owns the relationship with salon customers Executing new initiatives and launches Resolution of escalated issues and handling objections of customers not resolved by team Managing the team of sales executives Coach and guide sales executives to build long term capability Owns the people systems for sales executives recruitment, salary planning, rewards, training, attrition management, etc. Skills Required: Strong analytical and communication skills (written and verbal) Multi-function and collaborative approach People management experience (minimum 3-4 years) Technical skills base sales fundamentals, business fundamentals. Geographical Knowledge Bigger territory handling experience. Graduate with 10-12 years of experience; MBA preferred Attributes Check: Key Account Management Skills/Team Building/Customer-oriented skills/Distributor handling Professional/FMCG/Pharma or similar industry

Posted 5 hours ago

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Director - Network Operations/Support Indihire Consultants

15.0 - 22.0 years

40 - 60 Lacs

visakhapatnam

Work from Office

Oversee the day-to-day technical support operations, supervising a team responsible for resolving daily tickets. Demonstrate a consistent commitment to customer experience through effective ticket resolution. Orchestrate daily effective ticket assignment, delegation, and appropriate escalation. Predict and proactively anticipate customer needs. Work with internal teams to ensure complex and/or escalated issues are resolved. Proactively seek out customer feedback and insights, providing recommendations to the leadership team. Build productive relationships built on trust, patience, and results with internal staff & customers. Evaluate problems and provide applicable solutions to meet macro and micro-outcomes. Seek to overcome challenges and accept failure as an opportunity for improvement. Exercise strong analytical skills to collect, articulate, explain, and evaluate measurables. Coordinates and schedules large-scale software and hardware releases. Provide data and reporting of KPIs and trends to Management in ad-hoc, weekly, monthly and as needed.

Posted Date not available

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