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2.0 - 4.0 years

5 - 7 Lacs

Pune

Work from Office

Experience: Should have experience in IT Sales, distribution management, people management markets and must have range selling experience Qualification: A candidate needs to have regular graduation (Should not be from correspondence or Distance), PG is not mandatory

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5.0 - 7.0 years

5 - 7 Lacs

Ulhasnagar

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5+ yrs of exp in customer support,1+ yrs in a leadership role prefered - SaaS or contact center Analytical skills Excellent communication, people management, and conflict resolution skills. working with cross-functional teams.

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5.0 - 10.0 years

6 - 16 Lacs

Gurugram, Delhi / NCR

Work from Office

International Chat + Retail experience is MUST 5+ yrs exp (1 yr TL) | 6–8.5 LPA 7+yrs exp (2 yrs as TL) | 9–12.5 LPA 10+ yrs exp (2+ yr as Managaer) | 13–18.5 LPA Graduate US shift Both side Cab Contact@7289094130 / yashika.imaginator@gmail.com Required Candidate profile Mandate Exp: International Chat + Retail experience CSAT, Attrition, Shrinkage, KPI, KRA, Performance Matrix Need Excellent Communication Skills

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2.0 - 4.0 years

7 - 8 Lacs

Mohali, Chandigarh, Kharar

Work from Office

Work from Office upto 8 LPA International Voice Process Min 2-3 year of team handling on paper exp required in BPO Rotational Shift 5 Days working Graduate Mandatory Immediate Joiners Mohali Interested candidates contact on 9815111359 Baljit Required Candidate profile Should be aware about Shrinkage, Attrition , KPI & KRA's Flexible for 24X7 Shifts Good Customer Handling Skills Min 2-3 year of team handling on paper experience required in BPO

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20.0 - 25.0 years

65 - 70 Lacs

Hyderabad, Bengaluru, Mumbai (All Areas)

Hybrid

Location : Chennai/Mumbai/Pune/Hyderabad/Bangalore(Hybrid) Job Type: Full-time About the Job: Acentra Health supports a high-volume healthcare data system accessed through multiple web portals. As a SQA - Director, you will be responsible for using Software Quality Assurance best practices to pursue a zero-defect delivery, continuously improve, and meet or exceed business objectives aligned to quality program delivery. This role leads the Software Quality Assurance team. What you will do: Leads the Software Quality Assurance team and is accountable for the quality of deliverables, customer relationships, test execution, and strategy, working independently of supervision. Oversees the Software Quality Assurance process. Leads by metrics and provides executive Software Quality Assurance dashboards for projects and releases. Uses reusable framework to identify and manage test plans and related artifacts. Provides strategic direction across program releases and demonstrates leadership in QA management of resources, cost, risk, and scope. Ensures that the Software Quality Assurance team creates traceable test plans and scripts. Uses tools and best practices to systematically measure and improve Software Quality Assurance, enforcing process improvements. Leads and refines the QA program focused on automation. Ensures team adherence to established controls, standards, and methodologies. Responsible for successfully delivering program releases, ensuring quality and on-time delivery. Manages risk and ensures proper mitigation plans are implemented and communicated appropriately to the customer and the stakeholders. Ensures constant innovation is encouraged at all aspects of Software Quality Assurance and enforces alignment to industry standards. Possesses a strong understanding of strategic intent as defined in Acentra Healths strategic plan. Leads transformation and change management initiatives about the Software Quality Assurance team and Acentra Healths overall business strategy objectives, working closely with senior management. Who you are: Education & Experience: Bachelors degree in computer science, computer engineering, software engineering, or a related area, or equivalent experience, desired Experience: Software Quality Assurance Leader with over 20 years of experience, preferably in the healthcare industry. Technical Skills: In-depth knowledge and demonstrable experience in the following technologies and methodologies: Strong SQA knowledge with a successful track record of hands-on experience in the Software Quality Assurance function. Capable of identifying potential risks in product releases and working closely with stakeholders to mitigate risks. Hands-on resource management. People Management and Stakeholder Management US Healthcare and MMIS knowledge preferable Experienced in diverse testing methodologies Hands-on experience in diverse automation tools, preferably leveraging AI for automation Soft Skills: Strong leadership, interpersonal & problem-solving skills Excellent Communication and Presentations skills. Dedicated self-starter with excellent people skills. Quick learner and a go-getter. Effective time and project management. Analytical thinker and a great collaborator.

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2.0 - 6.0 years

8 - 10 Lacs

Noida

Work from Office

About BU: Job Hai Job Hai is InfoEdge's latest endeavor to create a Digital Ecosystem and Simplify Hiring for Blue Collar Job Seekers and the SMEs & Enterprises who hire them. Our vision is to make Jobs accessible to every Blue Collar worker in a Hyperlocal, Fraud-free environment and help Employers connect with relevant candidates for all grassroot level jobs quickly and seamlessly. The candidate will be responsible for driving sales performance, ensuring team targets are met and maintaining high levels of motivation within the team. Key Responsibilities: Lead, mentor and supervise team of 8-10 sales callers to achieve individual and team sales targets Monitor team performance, analyze key metrics and publish regular performance reports Give regular feedback to team to improve product knowledge, sales techniques and customer handling skills Motivate and encourage team members to maintain high energy levels and focus on achieving targets Handle escalations and assist team members in resolving customer objections effectively Identify areas for process improvement and implement best practices to enhance team productivity Required Skills & Qualifications: Proven track record of achieving and exceeding sales targets Strong leadership and people management skills Excellent communication, negotiation and interpersonal skills Ability to motivate and drive a sales team Ability to analyze data and can pull inference

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9.0 - 14.0 years

0 - 0 Lacs

Mumbai, Thane, Mumbai (All Areas)

Work from Office

Role & responsibilities - Provide technical support to customers in the relevant regions & as well as to sales managers in the commercial team. Lead the technical team in India, interaction with the other Technical Solutions managers, specialists & technologists in Malaysia / China. Travel and meet customers together with the commercial team, to achieve the company business objectives on product acceptance & approval. Observe and create new opportunities from the customers needs if any. Share the actions that are discussed with the customers after the visits/meetings with application specialist/technologist and follow and track them. Share knowledge with other colleagues, application specialists and technologists for the continuity of the projects. Understand customers pain points and provide a technical solution; Proactively engaged the customers; Deep understanding of customer accounts and decision makers; Deep understanding process of customers; Visit Customers with sales teams; Co-ordinate activities together with application specialist, training programs for the customers in the application lab and do online sessions with customers if needed; Promote and facilitate organizational talent growth & people management in CTS team. Training/co-lead the application specialist; Support application specialist/technologist for the preparations of any exhibitions that our company is attending; Support other CTS colleagues in Asia; Follow the projects in Food Security system and do the updates if needed in order to achieve the projects closed as won. Preferred candidate profile - At least 10 years of experience in food, fats and oils industry, especially in confectionery and chocolates. Good knowledge and long experience on fats and oils in the food industry & to be able to support customers with all their technical needs and questions. Good presentation and communication skills to share knowledge, projects & describe what is requested from the customers, and share this with sales team and management. Increase the application capability of the technical teams with special applications and share and show this capability with the customers during the workshops. Travel when needed with sales managers to support customers within India, and in South & Mid Asia. Solve queries, pitch the product, engage with customers & across internal teams. Understand the ecosystem well.

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2.0 - 8.0 years

2 - 8 Lacs

Bengaluru, Karnataka, India

On-site

Description Join Amazon's Recruiting Services organization and help make a difference for all Amazonians! We are recruiting for a Team Manager position in Bengaluru, India location to manage one of the teams. We are looking for someone with strong experience in people management and process excellence. Driving great employee and candidate experience will be of utmost importance in this role. You will get an opportunity to collaborate with the broader regional recruiting teams to partner and standardize processes that ensure seamless recruiting experience to the candidates. Key job responsibilities Responsibilities Include Subject Matter Expert for Customers and Team: leveraging your skillset and hands-on experience you will provide guidance, training and resolutions related to recruiting needs and programs across regions. Process Excellence: Drive the culture of continues improvement through LEAN, Six Sigma and KAIZEN People Management: Manage team's performance, provide coaching & feedback to direct reports and ensures team has cross-functional knowledge. Provides training and guidance on policies, processes, and systems to customer and team members. Business Acumen: Understands core business objectives, who customers are, and how the metrics impact the services that are provided, documents business requirements for system enhancements or changes Stakeholder Management: Responds quickly and accurately to questions from customers, team and internal business partners. Data Analysis & Interpretation: Understands, collects data and pulls reports from HR tools, may key in/maintain data in system. Ensures quality of the data through regular audits. First Point of Contact for Escalations point of contact for any recruiting process related issue About The Team Amazon Recruiting Engine Team is reinventing how we recruit at Amazon. Recruiting the right candidates across all of Amazon is critical to our ability to innovate and build on behalf of customers. As the search for talent becomes more competitive, we are bringing together recruiting, science, tech, programs, and process teams to find and hire candidates who raise the bar more quickly and efficiently. Within the Recruiting Engine, this position is for the Recruiting Services team which comprises of scheduling and non-scheduling activities and has the following teams: Employee Referral Program, Students Program, Rehire Eligibility Talent Acquisition Operations, Candidate & Travel Expense Management, Internal Loops Scheduling, Online Assessments, and Phone Screens. Basic Qualifications 1+ years of human resources experience 2+ years of team management experience Experience with Microsoft Office products and applications Bachelors degree is minimum Overall 6+ years of experience Preferred Qualifications Experience driving employee engagement Experience using PeopleSoft, Oracle, SAP, ADP or other HR management and Payroll systems as well as call center applications Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A2906879

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4.0 - 6.0 years

4 - 6 Lacs

Gurgaon, Haryana, India

On-site

Description Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce, an experienced sales executive with a strong work ethic If yes, this opportunity will appeal to you. Amazon Seller Services is an important division of Amazon Inc., a multi-national company headquartered in Seattle, USA. The division aims to help sellers grow their business by offering services, which leverage high quality Amazon capabilities. Amazon Seller Services is now looking to work with Indian retailers and offer them services, which will scale their business. See www.amazonservices.com for services offered in US & www.services.amazon.in for product details in India. As a Lead, Paid Account management with Amazon Seller Services India, you will have the exciting opportunity to deliver Amazon's offerings in India. You will be the face of Amazon to sellers registered with Amazon. Your success will be measured by the performance of your sellers and impact of sellers on creating a great customer experience for buying consumers. The ideal candidate will possess a demonstrated ability to think strategically about business, product, and e-commerce challenges, with the ability to build and convey compelling value propositions to sellers of particularly small sizes. To be successful in this role, you will need to have superior people management and customer interfacing skills and demonstrate ownership, analytical ability and an eye for detail. Operating in a fast-moving and sometimes ambiguous environment you will work autonomously taking full control and responsibility for achieving business objectives. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever-changing business environment. Roles And Responsibilities Manage seller/category level goals through relevant business insights. Build and execute category level growth plans that cover key business opportunities for the seller and Marketplace. Set the vision, direction, and culture of the team by managing individual and team performance expectations and goals. Provide individual coaching feedback sessions, and frequent one-on-ones that focus on performance, attendance adherence and career development. Serve as a leader and point of contact for escalated sellers and provide support and resolution on time Partner and communicate with stakeholders to ensure a consistent employee/seller experience is achieved. Lead team meetings focused on team performance, policy and site updates, and team-building activities. Analyze relevant data to provide business insights. Conduct deep dive analysis and present data trends on the seller's current business and future opportunities. Publish recommendations and action plans based on data Basic Qualifications More than 4 years of experience in Account Management / inside sales and last 2 years in People Management. Post-graduation is Preferred. Experience in an analytical, results-oriented environment with external customer interactions. Proven ability to manage the business by the numbers. Must be metrics-driven. Experience in developing, directing, and managing a group of individuals including managing career growth. Experience in developing and implementing new strategies and procedures. Experience devising and communicating administrative and procedural decisions. Preferred Qualifications Experience working with e-commerce, SME retailers, advertising, or media. Experience in organizing, prioritizing and scheduling work assignments. Experience developing, planning, and implementing short and long-range goals (both for individuals and for the team). Passion for delivering a positive Customer experience. Experience in performing ambiguous tasks without guidance and support. Excellent verbal and communication skills

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15.0 - 17.0 years

15 - 17 Lacs

Chennai, Tamil Nadu, India

On-site

Job Description A Delivery Management role requiring 15+ years of experience, preferably in development projects related to large passenger reservations systems. The individual should be passionate about working in technology. Technical Skills: Strong project management skills. Extensive experience in technical skills relevant to the project. Knowledge and expertise in people management. Strong understanding of client-facing roles and delivery. Reviews high-level deliverables across projects. Coordinates with customers to ensure smooth communication and project alignment. Responsible for the successful completion of the project within the scheduled time and with available resources. Acts as the single point of contact between the team and customer teams. Manages project activities for medium complexity digital projects, or provides support for high-complexity digital programs. Creates a project charter, including a detailed project plan and deliverables, in consultation with customer key stakeholders, aligning with the project's key objectives. Conducts weekly status meetings and updates project status to customer project/program managers. Identifies project risks and corresponding mitigation plans, discussing them during weekly status meetings. Responsible for organizing workshops between team and customer teams. Ensures quality deliverables from individual resources, managing the cycle of on-time completion, review, update, and delivery to customers. Good knowledge in BFIS and Payments. Domain Skills: Working knowledge of relevant business and technical domains. Process Skills: Ability to analyseProject requirements and develop software according to the project-defined software process. Develop and participate in peer reviews of Low-Level Design (LLD). Ability to execute test plans, create test cases, test data, and contribute to the software development life cycle methodology and application of specialized business and technical knowledge. Behavioural Skills: Resolve technical issues within projects and explore alternate designs. Participate as a team member and foster teamwork by coordinating across project modules. Effectively collaborate and communicate with stakeholders to ensure client satisfaction. Train and coach project team members to ensure effective knowledge management. Certification: Relevant certifications may be required or preferred (unspecified). Education Qualification: B.Tech, BE, MCA, M.Tech, or an equivalent technical degree from a reputed college.

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15.0 - 25.0 years

15 - 25 Lacs

Bengaluru, Karnataka, India

On-site

Job Description Wells Fargo is seeking a Business Execution Manager. This position will focus on delivering the change portfolio Product & Strategic Delivery under Corporate & Investment Banking space from I&P. The role will support onshore Product & Strategic Delivery Team in delivery of their change projects across the line of businesses. In this role, you will: Manage and develop a team of Business Execution Consultants while ensuring successful planning, integration, impasse resolution, and measurement of operations with moderate to high complexity and visibility. The position requires regular interaction with various stakeholders, business partners globally and in the region other Operations groups, and technology teams. A proven leader with minimum 12 to 15 years of relevant domain experience who understands the CIB business & Project, Product & Change Management experience in Investment Banking Products Strong understanding of Operational and other associated risk, successful performance in a risk-based environment with a proven track record of risk reduction Engage functional leaders to obtain resources, influence outcomes, address conflict, and ensure alignment with Wells Fargo's policies and business line objectives. Identify potential risks when implementing change along with developing mitigation strategies and plans Recommend opportunities for Business Execution process improvement. Determine appropriate strategies and actions of multiple business groups to meet moderate to high complex deliverables. Interpret procedures and processes, and provide leadership to strategize and execute a variety of programs, services, and initiatives that are significant in scope, complexity, and risk Collaborate with and influence functional business partners, leaders, and executive management to provide support and drive strategic initiatives for the business Manage allocation of people and financial resources for Business Execution Develop and guide a culture of talent development to meet business objectives and strategy Required Qualifications: Overall 15+ years of Business Execution, Implementation, or Strategic Planning experience Minimum 10+ years of Investment banking experience in in extensive product management & change management space. Experience in various lines of businesses in Securities Operations such as;Pre Settlements, Domestic & International Settlements, Fed & Custody settlements, Asset Servicing, Funding Operations and Syndicate in CIB business. Working knowledge of DTCC Experience in Business Execution, Implementation, or Strategic Planning experience. Minimum 5+ years of People Management experience Experience in Agile implementation approach/methodology General knowledge of Wealth & Investment Management principles, including Trading, Clearing & Reconciliation, Asset Servicing, and Client Reporting Resource management experience Knowledge of SDLC and full lifecycle testing of software development Engage business stakeholders in integrating or implementing business execution initiatives. Identify and recommend opportunities for process improvement, redesign, change management initiatives, and risk control development. Make decisions and resolve issues regarding operations of the team to meet business objectives. Interpret and develop policies and procedures aligned with Wells Fargo's business line objectives. Should be flexible to work in3pm IST to 12am IST. Desired Qualifications: Experience in Broadridge applications such as BPS, IMPACT & GLOSS, Good to have experience in other CIB businesses like FX operations, Middle office, Client data & Securities Reference Data, Client onboarding, Tax Ops and Regulatory reporting. Experience at a Strategy Consulting firm and working in international environment. Ability to partner & collaborate with stakeholders located both locally & globally in achieving shared business objectives & goals Understand data flows from ingestion to output for covered applications Maintain routines to track progress against published project deliverable timelines Leverage relationships with Operations, Technology and QA to schedule change delivery. Knowledge in Agile/SDLC Methodologies Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills Ability to work in a fast paced deadline driven environment Exceptional analytical and conceptual thinking skills. Candidate must have experience in Capital Markets & Investment banking space.

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12.0 - 22.0 years

45 - 65 Lacs

Hyderabad

Work from Office

Role & responsibilities As a Senior Manager, you will work with and manage the engineering team in the Hyderabad Development Centre to deliver the goals and objectives of the business. As a leader, you must be capable of working in a matrixed organization and coordinating the delivery of multiple outcomes. You will be hands-on in terms of design, architecture, and development and should be able to lead the team from front in any critical situation. As a people leader first and a delivery manager second, you must build, inspire, and lead the technical teams. In this role, you are expected to work with stakeholders and internal customers across the different GAP tech locations. You will be managing the Engineering Platform Observe team that set modern architecture principles to promote innovation, flexibility, and reuse. Our team support the engineering teams in building automation to help enable developer success across all our brands and markets. You'll play a key role in building, maintaining, and supporting GAPs next-generation Observability platform enabling innovation, solutioning and exceptional developer experience. We have a sharp technical team, and you will be working with many high-performing software development professionals in a friendly, open-minded, and diverse environment. What Youll Do: Lead DevOps best practices and mentor a team of Observability engineers working towards optimizing our monitoring solutions. Develop the roadmap and strategy of seamlessly onboarding the Product teams on our Observability solutions. Architecture and enhance implementation of Observability platforms across the organization. Present possible updates, recommendations, strategic opportunities to local & US leadership. Develop relationships with local business leaders. Strong desire to simplify the developers debug experience by adopting and on boarding the right tools across the enterprise. Develop an understanding of GAP's Observability Pipelines to automate and enhance user experience. Participate in the design of new or changing monitoring needs. Build, operationalize, and maintain Observability solutions for our technology customers Participate in problem solving and troubleshooting for the assigned applications, functional areas or projects Stay current with changes in the technical area of expertise Build, maintain, and support enterprise production systems with a business mindset, keeping an eye towards simplicity, reliability, maintainability, scalability, extensibility and performance Drive resolution of operational and production issues in a timely manner. Support internal customers in adopting our Next Generation Observability pipelines. Work with the team to develop features and improvements. Identifies opportunities to eliminate or automate remediation through RCA for recurring issues to improve overall operational stability of software applications and systems Preferred candidate profile Minimum 5 years experience in Engineering Leadership position, overall 12+ years of work experience. Hands on experience and managing operations of large-scale internet-centric production environments for application or infrastructure services serving tens to millions of end users. Excellent decision-making, problem-solving and time management skills. Demonstrated ability to innovate and operate outside the comfort zone of established methods and procedures Demonstrated ability to gain immediate credibility at all levels both inside and outside the organization and develop lasting, productive and collaborative relationships Excellent communication and influencing skills including the ability to simplify key messages, present compelling stories and promote technical and personal credibility with internal and external executives, and both technical and non-technical audiences Willingly shares relevant technical and/or industry knowledge and expertise in order to mentor team members. Strong hands on experience with latest Observability trends. Asses new Observability technologies and their potential fit within our current ecosystem. Support the team's technical growth through code reviews, architecture discussions, and knowledge sharing. Drive the development of tools to streamline developer workflows, in collaboration with other teams. Efficiently collaborate with other cross-functional teams in driving initiatives. Participate in an on-call rotation as needed by the business. Retail/Ecommerce industry experience preferred Strong considerable hands-on experience with monitoring tools like Grafana, Prometheus, OpenTelemetry (OTEL), NewRelic, Nagios & Splunk or similar tools. Proficiency with Infrastructure as Code patterns & tools (e.g. ARM, Terraform, GitOps) Proficiency with Multi cloud platforms Observability solutions like Azure Monitor, Google Cloud Observability or AWS Cloudwatch, Working on at least one Kubernetes cloud offering (AKS/GKE) or on-prem Kubernetes (native Kubernetes) Experience with Unix platforms, system administration skills in UNIX Appreciation and preference for open-source solutions like OTEL or eBPF. Ability to maintain and manage observability tools to look at logs, metrics & traces to diagnose issues within that system. Experience in scaling infrastructure to support high-throughput data-intensive applications Experience working on projects following Agile methodologies You're proficient in at least one programming language (e.g., Python, Java, Go) and comfortable working across different types of languages as needed. Working knowledge of Collaboration tools like Slack, JIRA & Confluence & Service Management tools like ServiceNow & PagerDuty About Us: Hyderabad Development Center (HDC): Launched in March 2017 with a small pilot team, Gap Inc.’s Hyderabad Development Center has grown into the India’s largest fashion retail technology hub with 800+ employees today. HDC plays a pivotal role in driving innovation across digital technology, engineering, employee enablement, cybersecurity, data science, product management and customer experience. Home to 40% of Gap Inc.’s global tech workforce, this young and diverse team is powering cutting-edge e-commerce and enterprise solutions for our people and iconic brands. Our growth is powered by a strong focus on nurturing talent and shaping the next generation of innovators in fashion retail technology. About Gap Inc.: Gap Inc., a house of iconic brands, is the largest specialty apparel company in America. Its Old Navy, Gap, Banana Republic, and Athleta brands offer clothing, accessories, and lifestyle products for men, women and children. Since 1969, Gap Inc. has created products and experiences that shape culture, while doing right by employees, communities and the planet. Gap Inc. products are available worldwide through company-operated stores, franchise stores, and e-commerce sites. Fiscal year 2024 net sales were $15.1 billion. For more information, please visit www.gapinc.com.

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10.0 - 14.0 years

0 Lacs

kolkata, west bengal

On-site

As an Area Manager for Retail Operations at our company located in West Bengal, you will be responsible for overseeing store operations across a defined geography and playing a crucial role in achieving business growth. We are seeking an experienced retail operations leader with a passion for driving results and leading large, diverse teams. To be successful in this role, you should have a minimum of 10-12 years of experience in retail operations, including at least 5 years in an Area Manager or Regional Manager role within the apparel retail industry. Your leadership skills should be proven, with the ability to lead multi-store operations, coach Store Managers, and align teams with organizational goals. You should possess strong commercial acumen, people management skills, operational excellence, and a keen eye for execution and brand standards. Your key responsibilities will include driving sales performance across your region, managing and mentoring Store Managers, implementing operational strategies, ensuring compliance, optimizing cost, manpower, and store profitability, as well as collaborating with cross-functional teams such as VM, HR, and Marketing. The salary offered for this position will be competitive and based on industry standards, taking into account your relevant experience, competency, and last compensation structure, along with other fringe benefits. By joining our fast-growing value fashion retail company, you will have the opportunity to be part of a brand that is shaping the future of affordable style. If you believe that you align with the requirements of this position and are ready to make a positive and lasting impact, we invite you to reach out to us. Please send your updated resume, along with details of your current CTC and notice period, to rajarshee.m@stylebaazar.com/sabyasachi.m@stylebaazar.com at your earliest convenience to initiate the further process. We look forward to the possibility of working together and creating a successful partnership.,

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6.0 - 10.0 years

0 Lacs

karnataka

On-site

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. **Purpose & Overall Relevance for the Organisation:** You will be responsible for the entire end-to-end solution, accountable for the design, build, and operation of the solution. This includes end-to-end solution governance, including enterprise model & process innovation through IT enablers. **Key Responsibilities and General Accountabilities:** - Own all design, build & operate activities for the Non-Trade Procurement solution during the full solution life-cycle & drive harmonization. - Coordinate/drive decisions towards adoption and implementation of standard processes to limit deviations to the minimum. - Lead a team of solution managers for respective (sub)-processes in scope and coordinate process design & optimization activities. - Design and communicate a comprehensive governance framework for the respective solution across channels, markets, and systems. - Implement/spread end-to-end solution awareness amongst stakeholders and communities. - Ensure that solution requirements raised by markets/functions are adequately evaluated and considered. - Align major functional scoping or solution design topics with functional and GBS leadership. - Drive continuous improvement and automation. - Design and deliver group standard process templates. **Knowledge, Skills and Abilities:** - Ability to think strategically, synthesize complex situations, and develop innovative solutions within a changing environment. - Excellent communication, people management, and change management skills. - Ability to guide teams in a trustful and proficient manner. - Complete familiarity with Microsoft Office or equivalent tools. - Knowledge of ARIBA and SAP is a plus. **Required Education and Experience / Minimum Qualifications:** - University degree or equivalent experience, preferably in accounting or business. - Minimum of 6 years of experience in leading mid to large-sized teams. - Strong experience in process improvement programs. EY exists to build a better working world, helping to create long-term value for clients, people, and society, and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,

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12.0 - 17.0 years

0 Lacs

hyderabad, telangana

On-site

About Us At Bank of America, the common purpose is to help make financial lives better through the power of every connection. Responsible Growth is the core principle that guides the company in delivering value for clients, teammates, communities, and shareholders on a daily basis. Being a great place to work globally is essential for driving Responsible Growth. Bank of America is committed to fostering a diverse and inclusive workplace for all individuals, valuing a broad range of backgrounds and experiences. Competitive benefits are offered to support the physical, emotional, and financial well-being of teammates and their families. Bank of America emphasizes collaboration and flexibility, recognizing the importance of working together while providing employees with various options for work arrangements based on their roles. Joining Bank of America presents an opportunity for a fulfilling career with the chance to learn, grow, and make a meaningful impact, empowering individuals to make a difference. Global Business Services Global Business Services (GBS) of Bank of America delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions through a globally integrated delivery model, ensuring flawless execution, sound risk management, operational resiliency, operational excellence, and innovation. In India, Bank of America operates as BA Continuum India Private Limited (BACI), a non-banking subsidiary responsible for India operations of Global Business Services across five locations. Job Description As part of Global Banking and Markets [GBAM] Finance, the focus is on providing top-notch support services with a specific emphasis on the correlation between trading risk positions and P&L components. An opportunity is available for an individual to join the P&L production team dedicated to covering Equities trading desks. The primary responsibility involves producing and delivering daily P&L reports to the front office, ensuring high-quality analysis and explanation of any encountered issues and daily revenue drivers. Effective communication and time management skills are crucial for interacting with Front Office, Middle Office, Finance, and Trade Capture teams. Responsibilities The role involves working in a dynamic environment that continuously expands into new markets and products. Business Finance and Control are integral in maintaining a robust control environment to facilitate business activities that support responsible growth. Responsibilities include: - Ownership of daily & monthly processes - Production and reporting of daily P&L to Front Office & Senior Management - Reconciliation of actual P&L with trader estimates and variance analysis - Collaborating with trading desks on position, P&L, or other ad-hoc issues - Front-to-Back analysis & reconciliations of front office P&L and balance sheet - Month-end controls execution and variance management - Liaising with various business partners for issue resolution - Process development & enhancement - Systems testing & implementation support - Accounting policy implementation - Regulatory and PL issue management - Governance process contribution - Operational loss event analysis Operational Effectiveness The role involves leading team projects, ensuring process enhancements and automation, minimizing manual processes, understanding and escalating front to back breaks, and accurately analyzing and recording operational loss events. Business Partnering Responsibilities include involvement in New Product Review, financial reporting for business reviews, and discussion of key business strategies and plans with stakeholders. Requirements Education: Postgraduate degree or Accounting qualification Experience Range: 12-17 years in Industry, Finance, Product Control, Valuation Control, or Market Risk Foundational Skills: Leadership, communication, organization, analytical, problem-solving, risk management, business sense, innovation, attention to detail, Excel proficiency, global market understanding Desired Skills: Ability to work under pressure, proactive approach, teamwork, independent issue analysis, solution derivation Work Timings: 8:00 AM to 5:00 PM IST Job Location: Hyderabad/Gurugram/Mumbai,

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4.0 - 10.0 years

0 Lacs

delhi

On-site

As a Manager Communication at our leading political consulting organization in India, you will play a crucial role in developing and executing innovative electioneering campaigns and facilitating grassroots capacity building. Your work will contribute to shaping governance and ensuring optimal electoral results to support the vision of Prime Minister Narendra Modi for a developed India. Your responsibilities will include developing strategic and engaging storytelling messaging related to political narratives and election campaigns. You will strategize and implement a digital advertising plan in alignment with the business strategy, working closely with the Digital advertising team. People management is a key aspect of your role, where you will identify, recruit, and lead a team of high-caliber individuals to achieve business objectives effectively. In addition, you will supervise and provide guidance to content creators across various platforms such as Instagram, Facebook, YouTube, Sharechat, Moj, Telegram, and Koo. Conducting landscape assessments, competitor analysis, and monitoring will be part of your duties. You will also support the development of advertising materials across multiple platforms and assist in planning, executing, and tracking new trends in the industry. To excel in this role, you must have a good understanding of Indian politics, history, and current affairs. A minimum of 4-10 years of professional experience in a media organization is required. Being a digital media native with a deep understanding of effective communication on social media platforms is essential. You should also demonstrate the ability to synthesize complex concepts, formulate clear viewpoints, and craft compelling narratives. Strong project management skills, including managing internal stakeholders, external agencies, and multiple campaigns simultaneously, are crucial. The ability to thrive in a fast-paced, deadline-driven environment, effectively manage priorities, and engage in tasks beyond the job scope is necessary. An agile and flexible approach, along with expertise in YouTube algorithms, SEO, content strategy, and audience engagement, will be highly valuable in this role. Please note that this position is a contractual role until June 2026. Join us in our mission to support the political leadership of Prime Minister Narendra Modi and contribute meaningfully to the polity of our nation.,

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15.0 - 19.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Senior Manager, Software Test Engineering at Trintech, you will play a crucial role in leading the QA strategy and execution for our technology solutions. Your responsibilities will include driving quality, reliability, and innovation while nurturing a high-performance, collaborative QA culture. You will be instrumental in leading test automation, process improvement, and the development of scalable testing frameworks. Your strategic and leadership responsibilities will involve defining and implementing a QA strategy aligned with business and product goals, leading the development of scalable testing methodologies, and serving as a QA thought leader by driving innovation, tools adoption, and best practices. You will also be responsible for fostering a culture of ownership, excellence, and continuous improvement while representing QA in cross-functional forums to influence technical and strategic decisions. In terms of test execution and automation, you will lead end-to-end QA activities across functional, automation, integration, and performance testing. Your role will also involve building reusable automation frameworks to enhance test speed, coverage, and reliability, as well as incorporating AI/ML to optimize test coverage, reduce defect rates, and streamline test design. Identifying automation opportunities and minimizing manual test overhead will be key priorities. You will also be tasked with designing test data and environment strategies to support complex test scenarios, implementing metrics dashboards for quality KPIs, and monitoring team performance through structured productivity metrics and feedback loops. Ensuring QA practices adhere to internal standards and external compliance requirements, optimizing resource allocation and utilization, and partnering with Product, Engineering, and Delivery teams for high-quality, timely releases are among your governance and process excellence responsibilities. Additionally, you will lead, coach, and develop a high-performing QA team, design training programs to enhance engineers" skills in tools, techniques, and leadership, and promote a feedback-rich culture with clear expectations and growth paths. Your qualifications include a Bachelor's degree in computer science, Engineering, or a related field, 15+ years of QA experience with at least 5 years in leadership roles, and expertise in test automation frameworks and CI/CD tools. Strong communication, stakeholder management, and people management skills are essential, along with a proven track record in strategic QA planning and execution. As a cultural fit, you should be a strategic thinker with a bias for action and execution, an inspiring leader with high emotional intelligence and team-building skills, a confident communicator who simplifies complexity for varied audiences, and possess strong analytical, organizational, and problem-solving abilities. Championing continuous learning, improvement, and integrity will align with Trintech's core values of Humble, Empowered, Reliable, and Open, guiding our actions and inspiring us to strive for excellence. Trintech, headquartered in Plano, Texas, has offices worldwide and is committed to fostering a culture rooted in core values that drive our identity and quest for excellence.,

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2.0 - 7.0 years

6 - 8 Lacs

Mumbai

Work from Office

Leading BPO in Mumbai(Malad) Hiring For Team Leader/Assistant Manager International Process CTC UPTO 8LPA Require min 1 Year as Team Leader Experience in International BPO Strong in Operations Matrices like Attrition, Shrinkage, CSAT Shifts 24*7 Call 8467054123 or mail CV at simmi@hiresquad.in The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability Description Essential Functions/Core Responsibilities • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements • Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly • Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment • Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations • Communicate expectations to employees and provide timely updates • Provide subject matter expertise in handling escalated customer calls as needed • Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities • Stay current on internal work processes, policies and procedures. Attend required manager development training Preferred candidate profile Must be Working as Team Leader in International BPO Must have Good Communication Skills Experience in Voice Process Perks and benefits Good Incentives Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

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5.0 - 10.0 years

4 - 6 Lacs

Hisar

Work from Office

Dear Candidate, We are looking for dynamic professional who can handle the responsibility of Operations Manager at Eye Q, Hisar - Barwala Road. The job responsibilities include : 1. Administration- Day to day administration of the center 2. Achieve targeted Patient Satisfaction at the centre. 3. Ensure achievement of Revenue targets 4. Build, engage, and manage team 5. Keep check on Credits and outstanding (TPA, CGHS, ECHS & Corporate etc) 6. Maintenance & upkeep 7. Budgeting & cost control 8. Inventory management 9. Accounting & cash management 10. Reporting & MIS Interested candidates can mail their resumes at prapti.mathur@eyeqindia.com Salary : Best in the industry

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5.0 - 10.0 years

4 - 6 Lacs

Hisar

Work from Office

Dear Candidate, We are looking for dynamic professional who can handle the responsibility of Operations Manager at Eye Q, Hisar - Barwala Road. The job responsibilities include : 1. Administration- Day to day administration of the center 2. Achieve targeted Patient Satisfaction at the centre. 3. Ensure achievement of Revenue targets 4. Build, engage, and manage team 5. Keep check on Credits and outstanding (TPA, CGHS, ECHS & Corporate etc) 6. Maintenance & upkeep 7. Budgeting & cost control 8. Inventory management 9. Accounting & cash management 10. Reporting & MIS Interested candidates can mail their resumes at prapti.mathur@eyeqindia.com Salary : Best in the industry

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2.0 - 7.0 years

6 - 9 Lacs

Gurugram

Work from Office

Leading BPO in Gurgaon Hiring For Team Leader/Assistant Manager Service Desk Process International Chat Process CTC UPTO 9.5 LPA Require min 1 Year as Team Leader Experience in International BPO Strong in Operations Matrices like Attrition, Shrinkage, CSAT Shifts 24*7 Call 8467054123 or mail CV at simmi@hiresquad.in The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability Description Essential Functions/Core Responsibilities • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements • Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly • Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment • Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations • Communicate expectations to employees and provide timely updates • Provide subject matter expertise in handling escalated customer calls as needed • Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities • Stay current on internal work processes, policies and procedures. Attend required manager development training Preferred candidate profile Must be Working as Team Leader in International BPO Must have Good Communication Skills Experience in Voice Process Perks and benefits Good Incentives Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

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5.0 - 10.0 years

6 - 16 Lacs

Gurugram

Work from Office

Customer Service Chat International Chat + Retail experience is MUST L10: 5+ yrs exp (1 yr TL) | 6–8.5 LPA L9: 7–10 yrs exp (2 yrs as TL) | 9–12.5 LPA L8: 9–12 yrs exp (3 yrs as TL) | 13–18.5 LPA Shift: 24x7 Required Candidate profile Mandate Exp: International Chat + Retail experience CSAT, Attrition, Shrinkage, KPI, KRA, Performance Matrix shwetaa.imaginators@gmail.com shweta- 9999309521

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15.0 - 24.0 years

50 - 60 Lacs

Ahmedabad

Work from Office

We seek a visionary SVP - Operations to lead large teams, drive client delivery, ensure compliance, and improve processes through automation. Strong financial oversight, KPI tracking, and cross-functional collaboration are key to this leadership role Required Candidate profile Sr. VP with 15+ yrs exp, incl. 5+ yrs in leadership. Must have led 150+ FTEs, driven SLAs, automation, and compliance. Strong in finance ops, US GAAP/IFRS, KPI mgmt, and cross-functional leadership. Perks and benefits Lead strategy, drive change, grow in global role

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16.0 - 23.0 years

40 - 60 Lacs

Bengaluru

Work from Office

Role & responsibilities Drive cost optimization across product lines while ensuring quality and performance are maintained or improved. Identify and execute design and material changes to reduce product costs. Collaborate with R&D, procurement, manufacturing, marketing, and quality teams to identify cost-saving and value-enhancement opportunities. Align with global stakeholders to ensure standardization and knowledge sharing. Plan, execute, and monitor multiple QVE projects using structured project management tools (WBS, KPIs). Ensure timely delivery of projects within budget and scope. Provide technical direction and mentoring to engineering teams. Support the development of competencies in design, value analysis, and project execution. Use benchmarking, cost analysis, and performance data to drive decisions on design optimization and cost-reduction opportunities. Work closely with suppliers to identify cost-effective materials, alternate components, or improved manufacturing processes. Lead localization projects and manage product/part transfer initiatives to optimize supply chains and reduce costs. Promote best practices in product design to enhance manufacturing efficiency and reduce complexity. Establish governance structures to track QVE project progress and report cost savings and technical performance to senior management. Foster a culture of continuous improvement, innovation, and technical excellence across engineering and manufacturing functions. Preferred candidate profile Bachelors degree in Mechanical, Electrical, or Electromechanical Engineering (mandatory). Postgraduate degree (M.Tech / MBA) is a plus, especially with specialization in product design, manufacturing, or cost engineering. 10+ years of total experience in engineering, product development, or manufacturing , with at least 5+ years in Value Engineering or Cost Optimization projects . Proven track record in driving QVE initiatives , customizations, localization, or product transfer. Experience in LV switchgear domain is highly preferred (ACB, MCCB, MCB, CTR, Enclosures, etc.). Strong working knowledge of CAD tools (PDM, Creo) and GD&T , including tolerance stack-up analysis. Solid understanding of product lifecycle management , DFM/DFA , and component standardization. Experience leading cross-functional and cross-regional teams . Knowledge of Lean, Six Sigma, Kaizen , or other continuous improvement tools. Experience with project management frameworks and tools (WBS, risk management, KPI tracking). Excellent communication, negotiation, and stakeholder management skills.

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14.0 - 21.0 years

40 - 60 Lacs

Bengaluru

Work from Office

Role & responsibilities Drive cost optimization across product lines while ensuring quality and performance are maintained or improved. Identify and execute design and material changes to reduce product costs. Collaborate with R&D, procurement, manufacturing, marketing, and quality teams to identify cost-saving and value-enhancement opportunities. Align with global stakeholders to ensure standardization and knowledge sharing. Plan, execute, and monitor multiple QVE projects using structured project management tools (WBS, KPIs). Ensure timely delivery of projects within budget and scope. Provide technical direction and mentoring to engineering teams. Support the development of competencies in design, value analysis, and project execution. Use benchmarking, cost analysis, and performance data to drive decisions on design optimization and cost-reduction opportunities. Work closely with suppliers to identify cost-effective materials, alternate components, or improved manufacturing processes. Lead localization projects and manage product/part transfer initiatives to optimize supply chains and reduce costs. Promote best practices in product design to enhance manufacturing efficiency and reduce complexity. Establish governance structures to track QVE project progress and report cost savings and technical performance to senior management. Foster a culture of continuous improvement, innovation, and technical excellence across engineering and manufacturing functions. Preferred candidate profile Bachelors degree in Mechanical, Electrical, or Electromechanical Engineering (mandatory). Postgraduate degree (M.Tech / MBA) is a plus, especially with specialization in product design, manufacturing, or cost engineering. 10+ years of total experience in engineering, product development, or manufacturing , with at least 5+ years in Value Engineering or Cost Optimization projects . Proven track record in driving QVE initiatives , customizations, localization, or product transfer. Experience in LV switchgear domain is highly preferred (ACB, MCCB, MCB, CTR, Enclosures, etc.). Strong working knowledge of CAD tools (PDM, Creo) and GD&T , including tolerance stack-up analysis. Solid understanding of product lifecycle management , DFM/DFA , and component standardization. Experience leading cross-functional and cross-regional teams . Knowledge of Lean, Six Sigma, Kaizen , or other continuous improvement tools. Experience with project management frameworks and tools (WBS, risk management, KPI tracking). Excellent communication, negotiation, and stakeholder management skills.

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