Payment Operations Specialist

Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries.

We are seeking a highly motivated Payment Operations Specialist to join our dynamic Finance team. The ideal candidate will play a pivotal role in ensuring the accuracy and efficiency of our global payment operations.

Responsibilities:

• Operate and process payments via different payment methods such as SWIFT, SEPA, ACH, Faster payments
• Oversee end-to-end global payment processing, ensuring accuracy and compliance with international regulations.
• Execute, monitor, and reconcile payments through various channels, including electronic funds transfer and online payment platforms.
• Collaborate with payment service providers and financial institutions to optimize payment processes and resolve any issues.
• Analyze and investigate exceptions and escalations , define RCA and corrective actions
• Analyze existing payment processes and identify opportunities for efficiency improvements.
• Implement enhancements to streamline global payment operations and enhance user experience.

Requirements:

• Proven experience in payment operations, preferably within a global workforce management or technology-driven environment.
• Familiarity with global payment processing systems and commitment to accuracy and compliance.
• Strong analytical and problem-solving skills.
• Bachelor’s degree in Finance, Industrial Engineering or a related field.

Preferred Qualifications:

• Experience with payment platforms integrated into HR and payroll solutions.
• Knowledge of international payment processes, currencies, and regulatory environments.
• Certification in Payments or related field is a plus.

Communication Skills:

• Excellent written and verbal communication skills.
• Ability to collaborate effectively with cross-functional teams within a technology-driven ecosystem.
• Service oriented and customer centricity