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Ruby Ailcare Services
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Patient Counsellor - ICU

Patient Counsellor - ICU

Ruby Ailcare Services

2 - 5 years

|

3 - 4 Lacs

pimpri-chinchwad

Posted:2 days ago| Platform:

Apply

Skills Required

decision making communication skills problem solving counselling interpersonal skills team collaboration documentation skills management skills emotional intelligence

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Provide emotional, psychological, and informational support to patients families in the ICU.
Explain ICU procedures, patient conditions, and treatment plans as communicated by the medical team.
Facilitate effective communication between doctors, nurses, and patient relatives.
Offer counselling to help families cope with stress, fear, grief, and uncertainty.
Educate families on post-ICU care and recovery processes when patients are discharged or transferred.
Maintain confidentiality and accurate documentation of counselling sessions.
Assist in managing patient expectations and improving family satisfaction.
Identify and escalate cases requiring psychiatric or specialized psychological intervention.

Preferred candidate profile

Bachelors or Masters degree in
Psychology
,
Counselling
,
Social Work
, or related field. Mostly preferable MSW.
Certification or training in
Clinical / Health Counselling
preferred.
Minimum 2-5 years of experience in healthcare counselling or patient relations.
Ready to work in Morning and evening shift.

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