Patient Care Manager

0 - 5 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Patient Care Manager, your primary responsibilities will include managing every aspect related to patients from their entry into the clinic to their exit. You will be required to interact with and counsel patients, handle patients" grievances, complaints, and issues, and escalate them through the right channel when necessary. Additionally, you will be responsible for creating, maintaining, and updating the patients" database regularly, efficiently managing the front desk, overseeing the clinic team, multitasking to ensure smooth clinic functioning, and maintaining the desired hygiene and cleanliness standards of the clinic. Key Responsibilities: - Manage all aspects related to patients from entry to exit - Interact with and counsel patients - Handle patients" grievances, complaints, and issues - Create, maintain, and update patients" database - Efficiently manage the front desk - Supervise the clinic team and ensure smooth clinic functioning - Maintain hygiene and cleanliness standards of the clinic Qualification Required: - Graduate Additional Details: The company is looking for a candidate with good communication skills, active listening abilities, pleasant and confident demeanor, persuasion skills, patience, assertiveness, and the ability to remain calm under pressure.,

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