Patient Care Coordinator

Job Description

Female Patient Care Coordinator (9390506663) Ensuring that all customer-related tasks are handled accurately and on time to improve guests’ experience. Handling customer complaints and special requests. Maintaining an orderly appearance throughout the reception area. Monitoring stock and ordering office supplies, including stationery and information leaflets. Preparing monthly management reports on customer feedback, bookings, and cancellations. Greet and assist patients and visitors as they arrive at the hospital. Ensure a welcoming and professional atmosphere at the front desk. Handle cancellations and reschedule appointments as necessary. Answer incoming calls, respond to inquiries, and redirect calls to appropriate departments. Maintain and update patient records and databases accurately. Ensure accurate entry of billing information and maintain confidentiality of patient financial data. Address and resolve patient and visitor concerns and complaints promptly and professionally. Communicate effectively with medical, administrative, and support staff to ensure seamless patient care. Perform other clerical duties as assigned by the Front Office Manager. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Paid time off Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Education: Diploma (Preferred) Language: English (Required) Location: Vijayawada, Andhra Pradesh (Preferred) Work Location: In person Application Deadline: 06/08/2024 Expected Start Date: 15/05/2025