Passenger Service Executive

Job Description

Role & responsibilities Customer service at airport counters and boarding gates and clerical work including invoice processing, expense management, vendor management etc) Provide check-in assistance, new reservation, and ticketing changes, re-booking of itineraries, and special service requests for passengers at domestic and international terminals. Manage the GHA staff and their operation Provide connecting flight information and transit assistance. Provide current and accurate fare, schedule, flight arrival, and departure information, and answer passengers' general inquiries. New responsibilities such as training development and event planning will be assigned in the future depending on your aptitude Need skill and aptitude to deal with Different Government Agencies Like Customs , Immigration ,CISF ,APHO etc Preferred candidate profile Have experience in the aviation industry Able to work on the night shift Excellent communication skills in English Must be very polite & able to maintain a good relationship with customers Perks and benefits Annual medical checkup, Medical insurance, Employee price for JAL flights and affiliated flights